LOCATION: Northeastern Regional Information Center – Albany

BASIC FUNCTION:

Works as a staff assistant in performing a variety of routine administrative tasks. Work assignments are received from a superior with major emphasis on providing support services of an administrative and non-defined nature involving the services provided by the agency to the public or to another municipal operating department or agency. Work of a routine nature is performed under general supervision, whereas a new or difficult assignment is performed under direct supervision or with conferences with the agency head or the immediate supervisor. Does related work as required.

RESPONSIBILITIES:

• Talks with persons registering complaints regarding the agency’s services, rules and regulations.

• Answers routine correspondence on the agency or sections work responsibilities and directs callers to offices where problem may be resolved.

• Prepares a variety of routine reports as assigned.

• Obtains a variety of information preparatory to the budget, annual reports or similar projects.

• Sorts, files and maintains a variety of information for vouchers and purchase orders in alphabetic and/or numeric order.

• Operates a computer terminal in maintaining various financial records and reports.

• Undertakes special studies as assigned on the agencies implementation of rules, regulations and operating procedures.

• Keeps and maintains records and reports.

• Good knowledge of office terminology, procedures and equipment.

• Good knowledge of business arithmetic and English.

• Working knowledge of personnel methods and procedures, organization, reporting and communications.

• Working knowledge of statistical techniques, particularly in relation to the collection and tabulation of raw data.

• Working knowledge of budget and purchasing procedures.

• Ability to layout work for others.

• Ability to get along well with subordinates and others and to secure their cooperation.

• Ability to properly interpret and make decisions in conference with laws, regulations and policies.

• Ability to keep records and to prepare periodic reports on such records.

• Physical condition commensurate with the demands of the position.

Job Qualifications

+ + Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with an Associate’s Degree in Secretarial Science, Business, Business Administration, Accounting or related field and one (1) year of clerical experience which involved the operation of a computer for word-processing, database or spreadsheet applications; OR,

• Graduation from high school or possession of a high school equivalency diploma and three (3) years of experience as defined in (A).

  NOTE: Individuals with permanent competitive status as Administrative Aide Trainee mature to Administrative Aide after one year, pending successful completion of probation.

  The selected applicant will be subject to a fingerprint supported criminal history background check in accordance with SAVE Legislation effective July 1, 2001.

  Candidates will not have to take an exam for this title . This is a NY HELPS (Hiring Emergency Limited Placement) Program designated title. NY HELPS is a temporary program designed to help local government employers address current staffing issues. Traditionally, the titles filled under the NY HELPS Program required job candidates to compete in a competitive exam to be considered for employment. For the duration of the program, this title will be classified as non-competitive and categorized as a HELPS Program position. At the close of the program, this position will revert to competitive class status. Employees occupying positions filled through the HELPS Program will be granted competitive class status without the need to participate in a competitive exam.

Position Start Date:01/13/2025

Application Deadline:01/10/2025

Civil Service Title: Administrative Aide

Job Number: 2025-141A2