Description We are actively recruiting for an Administrative Assistant to join our team in Albany, New York. This role is primarily focused on providing administrative support within a behavioral health office setting. The position involves handling phone calls, customer service tasks, and ensuring smooth office operations. This role offers a contract to hire employment opportunity.

Responsibilities:

• Handle inbound and outbound calls, promptly addressing customer inquiries and concerns

• Provide exceptional customer service, ensuring all interactions are handled professionally and efficiently

• Perform data entry tasks, maintaining accuracy and attention to detail

• Manage email correspondence, ensuring all messages are responded to in a timely manner

• Utilize Microsoft Office suite (Excel, Outlook, PowerPoint, Word) for various administrative tasks

• Schedule appointments, managing calendars and ensuring all meetings are accurately recorded

• Maintain office organization and assist with administrative tasks as needed

• Utilize Practice Fusion for Electronic Health Records (EHR), ensuring all patient information is accurately recorded and updated

• Understand and use medical terminology as needed for specific tasks

• Support the team from the front end to the back end, ensuring all tasks are completed efficiently and effectively. Requirements • Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint

• Proven experience in handling inbound and outbound calls

• Strong customer service skills

• Ability to schedule appointments and manage calendars

• Experience with data entry and maintaining databases

• Excellent email correspondence skills

• Ability to multitask and prioritize work in a fast-paced environment

• Familiarity with office administrative duties

• Strong organizational and time management skills

• Exceptional attention to detail

• Excellent communication and interpersonal skills

• Ability to work independently and as part of a team.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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