Location: Albany, NY Category: Promotional Posted On: Wed Jun 26 2024 Job Description:

Information Technology Services (ITS), the central IT provider at the University at Albany, seeks applicants for an Applications Administrator to support the academic, research, and business needs of this R1 institution. The University's constantly evolving, and increasingly complex technical environment encompasses more than 250 applications, including the student information system supporting over 17,000 students. The successful candidate plays a key role in assuring that enterprise applications and systems are robust, secure, and compliant. They have a deep understanding of how applications fit into the broader technical environment, are adept at working with both on-premises and cloud-based applications and are comfortable analyzing complex requirements to implement highly effective solutions. They ensure applications support a positive user experience and are compliant with industry standards and best practices.

The Applications Administrator is a senior member of a team of IT professionals, a group with wide-ranging responsibilities who work closely to ensure the integration, interoperability, and availability of campus technology resources. They enjoy collaborating with other technology professionals to provide solutions and have the technical skill to evaluate, implement, and maintain complex applications, to meet the evolving needs of a wide variety of disciplines and departments. They understand the importance of assessing functionality, performance, risk, and security. The Applications Administrator has intellectual curiosity, keen analytical skills, and quickly grasps new concepts. They are confident in their knowledge and ability to make recommendations on behalf of the University's enterprise application environment and work across ITS and business units to provide input and expertise to a range of services.

• Assure the delivery of robust, secure enterprise applications that meet all regulatory requirements, industry standards, and best practices.

• Manage complex enterprise applications, including the University's student information system, assuring integration, interoperability, and availability with other systems and services.

• Lead efforts for application selection, installation, configuration, upgrade, performance tuning and maintenance, including the replacement of existing systems.

• Play a key role in establishing internal controls for applications.

• Collaborate across ITS teams to identify problems, devise creative solutions, and implement proposed recommendations.

• Effectively translate business needs into technical solutions and evaluate new technologies by liaising between ITS and functional users. Provide consultation, and training for application users as needed.

• Provide day-to-day operational ownership for assigned applications including documentation, standards, patching, upgrades, configuration management, continuous monitoring, and performance management.

• Install, configure, upgrade, and maintain complex enterprise applications.

• Monitor application performance and troubleshoot to ensure optimal performance and availability.

• Develop, establish, and maintain documentation, standards, and controls for application administration procedures and processes.

• Ensure application security by implementing and enforcing ITS standards, controls, security policies, and procedures.

• Provide subject matter expertise and technical support to service and project teams.

• Assess emerging trends and technologies in application administration, by developing and following a professional development plan, regularly sharing knowledge with stakeholders, and recommending changes and improvements to the applications environment.

Additional Responsibilities:

• Be available to provide scheduled support and consultation outside university business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation.

  Job Requirements:

Minimum Qualifications:

• A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization.

• At least three (3) years of experience managing and administering enterprise applications in a Linux environment, including deploying, configuring, and troubleshooting applications.

• Experience with scripting languages such as Python, Bash, and Go for automation.

• Experience with SQL in an Oracle Database environment.

• Applicants must demonstrate excellent oral and written communication skills.

• Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.

• Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.

Preferred Qualifications:

• Experience administering a PeopleSoft deployment with a comprehensive grasp of its architecture, security, and lifecycle management.

• Experience utilizing Ansible for the automation of application deployment and configuration within a Linux environment.

• Familiarity with other application deployment and orchestration tools (e.g., Kubernetes, Docker).

• Experience deploying and managing applications in cloud environments, including working knowledge of cloud services (AWS, Azure, or Google Cloud), cloud-based application scaling, and cloud infrastructure maintenance.

• Experience with centralized logging/log aggregation tools such as Splunk.

  Additional Information:

This is a promotional opportunity for current UAlbany employees.

Eligibility for Consideration:

• You must be employed at the University at Albany campus.

• You must be in a State-funded UUP professional position (MC employees are not eligible).

• You must have a permanent, term, or probationary appointment (temporary employees are not eligible).

For details concerning the University's Promotion Policy for Professional Employees, please see HR Memorandum 88-4 (https://www.albany.edu/hr/promotion.php) .

Professional Rank and Salary Grade: Senior Programmer/Analyst, SL-4, $90,000-$100,000

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml (https://www.albany.edu/police/statistics-and-records)

Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER

Please apply online via http://albany.interviewexchange.com/candapply.jsp?JOBID=178152