Senior Network Administrator

Starting Salary is $92,234 annually, Pursuant to the rules of the Collective Bargaining Agreement

JOB S UMMARY:

Unde r th e genera l directio n o f th e Manager of Systems Security and Networking , the Senior Network Security Administrator is responsible for effective design, implementation and maintenance of all of CSEA’s computer networks ensuring a reliable, safe and secure infrastructure to support all of CSEA’s data and business needs, while ensuring operational efficiency.

ESSENTIAL JOB FUNCTIONS:

• Manages all network security solutions in accordance with industry best practices.

• Assists with installing, configuring, and maintaining critical network, phone and cloud infrastructure supporting CSEA's HQ, data center, and CSEA region office locations.

• Assists in troubleshooting and resolving LAN, WAN, and wireless-related issues, optimize network throughput, and provide end-user support for all network-related devices, servers, phones, mobile devices and PCs.

• Assists in installing, configuring, configuring, and administrating networking, SD-WAN, VPN, IP, DHCP, DNS management, and network security-related infrastructure, equipment, Firewalls and software necessary to support CSEA's critical business functions.

• Administers Office 365 email system, diagnose issues, optimize performance, and manage rules and alerts.

• Administers Office 365 Defender and Security

• Racks, stacks, powers, and provides management connections for network-attached devices.

• Monitors ticketing queue, responds to incidents in a timely manner, and documents solutions.

• Assists with WiFi, Radio Signals, and wireless networking, 802.11 Wireless engineering and optimization.

• Monitors and optimizes the performance of CSEA's network, SD-WAN, Security, and internet connections.

• Creates and manages support tickets with 3rd party vendors in response to any type of network degradation or system issues.

• Administers CSEA's Active Directory Infrastructure.

• Assists with 802.1x, ADFS, Radius, and other authentication tools.

• Arranges scheduled upgrades with CSEA departments and Region Offices.

• Investigates and remedies faults in the network.

• Updates network and security equipment to the latest firmware releases.

• Utilizes network management best practices and tools to investigate and resolve network-related performance issues.

• Utilizes CSEA's network monitoring tools to ensure all systems run optimally.

• Assists with integrating technologies from outside vendors in various networking environments and optimize security.

• Installs, configures, and troubleshoots IT infrastructure at CSEA's region and satellite offices.

• Leads network engineers on designing a VLAN or other network architecture.

• Researches and implements new policy and tools for application in Cloud environments.

• Works on dashboard that shows the health of the network as it pertains to all CSEA office locations.

• Works with the Manager of Systems Security and Networking to manage vendors and hold them responsible to meet SLAs.

• Assists in disaster recovery efforts, testing, and documentation.

• Administers telephone communications system (IP and analog), assigning extensions, resetting voicemails, establishing new users and other telecom tasks and duties.

• Develops documentation and user guides for enhancements.

• Remains current on network trends and developing technology.

• Collaborates with other technical teams to optimize data storage, integration, and retrieval processes.

• Provide support and guidance to Network Administrator, promoting knowledge sharing and continuous improvement.

• Assists Manager of Systems Security and Networking to build security policy for the organization.

• May be assigned other related du t ies as required.

  MINIMUM QUALIFICATIONS:

  1. (a) An Associate’s degree from a recogniz e d institutio n wit h speci a lizatio n i n Computer Science, Information Technology, Computer Engineering or a related discipline

  (b) Six years of satisfactory, progress i ve e x perience in network administration in a b u siness environment incorporating switch, router and firewall configuration, network monitoring, and experience utilizing network management tools t o that are acceptable to th e man a gement o f th e Information Technology Dep a rtment. Knowledge of network topology, understanding of LANS, VPN, VPC, Wi-Fi, etc is required.

  OR

  2. (a) Eight years of satisfactory, progress i ve e x perience in network administration in a b u siness environment incorporating switch, router and firewall configuration, network monitoring, and experience utilizing network management tools t o that are acceptable to th e man a gement o f th e Information Technology Dep a rtment. Knowledge of network topology, understanding of LANS, VPN, VPC, Wi-Fi, etc is required.

  OR

  3 (a) A satisfactory combination of the foregoing education and experience.

  Knowledge of wireless survey and analysis tools is preferred. Travel throughout New York State is expected.

  NOTE : Candidate s mus t posses s Ne w Yor k Stat e driver' s licens e an d a ca r fo r busines s in order to be appointed.

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CSEA is an equal opportunity employer. Please read our EEO statement 518-257-1494 cseajobs@cseainc.org ( cseajobs@cseainc.org)