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Humana Senior Site Reliability Engineer - Splunk in Albany, New York

Become a part of our caring community and help us put health first

Humana is a leading health care insurance company committed to deliver excellence. We are seeking a talented SPLUNK Engineer to join our Site Reliability Engineering (SRE) team. This role is crucial in ensuring the stability, reliability, and performance of our systems through effective monitoring and data analysis using SPLUNK.

  • Develop, configure, and maintain SPLUNK environments for effective monitoring, logging, and analysis

  • Implement and optimize SPLUNK queries, dashboards, and alerts to support proactive system monitoring and incident response

  • Collaborate with SRE and development teams to understand requirements and provide SPLUNK-based solutions for performance and reliability issues

  • Perform data analysis and visualization to identify trends, potential issues, and areas of improvement

  • Troubleshoot and resolve SPLUNK related issues, including performance tuning and integration challenges

  • Develop and maintain documentation for SPLUNK configurations, processes, and best practices

  • Participate in On-Call rotations and provide support during critical incidents to ensure system reliability

  • Stay updated with the latest SPLUNK features and industry best practices, and recommend improvements

  • Utilize Dynatrace to monitor system performance , identify bottlenecks, and optimize application and infrastructure performance

  • Establish and enforce best practices for using Dynatrace and ensure optimal configuration and utilization across the organization

Use your skills to make an impact

Required Qualifications

  • Bachelor's degree in computer science, Information Technology, or related field, or at least 6 years of equivalent work experience

  • 3+ years of experience with SPLUNK deployment, administration, and troubleshooting

  • 2+ years of SPLUNK architecture, data indexing, and query language (SPL) experience

  • Familiarity with Site Reliability Engineering principles and best practices

  • Proficiency in scripting languages such as Python, Bash, or PowerShell

  • Excellent communication and collaboration skills

  • Be a self-starter and be passionate about contributing to an organization focused on continuously improving consumer experiences

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • Master's degree in computer science, Information Technology, or related technical field

  • Experience with cloud platforms (Azure)

  • Knowledge of ITIL processes and methodologies

  • Certifications related to SPLUNK, Dynatrace

Additional Information

Why Humana

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:

Health benefits effective day 1

Paid time off, holidays, volunteer time and jury duty pay

Recognition pay

401(k) retirement savings plan with employer match

Tuition assistance

Scholarships for eligible dependents

Parental and caregiver leave

Employee charity matching program

Network Resource Groups (NRGs)

Career development opportunities

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Social Security Task

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.

*This is a remote position.

**Must be able to work EST hours.

#LI-Remote

#LI-CB2

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$95,300 - $131,200 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

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