Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

This position supervises staff onsite at the Albert Lea and Austin MN hospital campuses. This is not a remote or teleworking positions , it is required that the candidate be located within a reasonable driving distance from the Austin or Albert Lea MN campus or be willing to relocate.

This onsite leadership position supports the hospitals Patient Access Emergency Room and Hospital Outpatient Registration staff. The Registration staff is responsible for accurate admissions of incoming patients to our facility that includes the collections of patient’s demographics, insurance information and payment collections. This role supervises and directs professional and support staff for the Revenue Cycle ensuring effective use of employees, equipment & materials within budget & quality standards. Responsible for full spectrum of human resources and operational functions and workflows, including but not limited to performance management, attendance management, training, and quality. Identifies trends, performs tactical planning, and carries out strategic plans. Ensures staff has the resources to carry out their responsibilities. Optimizes staff productivity and service; resolves workplace problems of team and processes; develops policies, procedures, and guidelines. Possesses the technical knowledge of the function being supervised. Implements retention and recruitment planning initiatives. Participates in the overall management of Revenue Cycle teams through involvement in Enterprise-wide projects, work groups, task forces, councils, and committees. Serves as liaison between area of responsibility and other constituents inside and outside of Mayo. Acts as the subject matter expert for assigned areas of supervision, members of the management team, and different sections within the Revenue Cycle and multiple areas outside of the Revenue Cycle. Maintains expert knowledge of workflows within the scope of responsibility and optimizes the use of available technology. May require occasional travel beyond travel between Albert Lea and Austin MN.

Qualifications

High School diploma and 5 years of relevant management experience

OR

Bachelor’s degree and 1 year of relevant financial experience

OR Master’s degree required.

Preferred applicant will have Supervisory experience in healthcare.

Possesses PC skills, both keyboarding and applications. Knowledge of and experience with Finance systems and applications preferred.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Exemption Status

Exempt

Compensation Detail

$67,620 - $91,332/ year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

This leadership role supports a team within a 24/7 department. Typical hours will be Monday - Friday 8a - 5p however there could be the occasional night or weekend support.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Ronnie Bartz

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.