TEKsystems is looking for resources that will be responsible for the following:

-Taking inbound calls from people throughout New Mexico needing assistance with the special enrollment period (i.e. dropped out of Medicaid, dropped out from employer, need temporary insurance)

-Could also be taking questions regarding Medicaid application and password resent

-Some individuals they will be talking to will need assistance through the portal, tax questions, could be frustrated with the process and have a lot of questions

Qualifications

MUST HAVE:

-2+ years of customer service experience (i.e. retail, call center, barista, server, etc.)

-Someone is focused on service and customer service with their customers

-Someone who is able to multi-task and doesn't get overwhelmed while talking and researching information

-Someone who is not afraid of change and is adaptable/coachable

Pay and Benefits

The pay range for this position is $17.00 - $17.00

• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Albuquerque,NM.

Application Deadline

This position will be accepting applications until Dec 31, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.