POSITION: Event Manager

REPORTS TO: Director of Event Services

DEPARTMENT: Event Services

FLSA STATUS: Exempt

POSITION SUMMARY: ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Event Manager at the Albuquerque Convention Center. Under general supervision, coordinates all event preparation and performance aspects related to the facility for events including but not limited to, banquets, conventions, sporting events, trade shows, and meetings. Acts as liaison between the facility and clients, ensuring all client requirements are met and facility rules, regulations, and policies are adhered to.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Include the following. Other duties and responsibilities may be assigned.

• Plan, organize, and manage events at the Albuquerque Convention Center, focusing on trade shows, conventions, large-scale banquets, and special events.

• Develop assignment schedules for all staffing requirements for the proper event presentation.

• Assists in the training and mentorship of the Event Coordinator.

• Supervise emergency/medical personnel, crowd control, guest services, security, and Police Officers as well as contract employees for events.

• Research, review, and recommend equipment, materials, and supplies required for event services and planning.

• Coordinate outside service needs with food and beverage, contractors, decorators, or other vendors.

• Coordinate with Marketing and IT department all media entry into the building before, during or immediately following events.

• Maintain the proper image and generate positive public relations with clients, exhibitors, convention center partners, patrons, and staff.

• Make immediate decisions and communicate with all users of the facility in an emergency.

• Communicate with clients to obtain necessary technical requirements and other event-related information.

• Inspect buildings and specific meeting areas to evaluate suitability for occupancy, considering such factors as air circulation, lighting, location, room size, and specific event requirements.

• Ensure that the equipment, physical set-up, and personnel provided meet the requirements of the event and the client's contractual agreement.

• Ensure all pertinent information is obtained, compiled in event files, and distributed to proper facility departments. Includes the submittal of purchase orders for all event-related costs.

• Reconciles all post-event invoicing and assists the finance department with timely final event billing documentation.

• Compile and distribute all post-event notes to address immediate action items and for future event reference.

• Coordinate and satisfy the requirements of multiple events occurring simultaneously.

• Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

• Engage in decisions related to crowd management promptly and decisively during crises.

• Work irregular schedules to ensure proper supervision of all events and activities scheduled in the facility, as required. This individual should be prepared to put in the necessary hours, which include nights, weekends, and holidays.

Supervisory Responsibilities:

This position has limited indirect supervisory responsibilities during the events. Carries out supervisory responsibilities under ASM’s policies and applicable laws. Responsibilities include planning, assigning, and directing work, addressing complaints, and resolving problems.

Qualifications:

To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Education and/or Experience:

• Bachelor’s degree or a combination of training and 2-3 years of related experience is preferred

• Facility management or event management experience preferred.

Knowledge, Skills and Abilities:

• Possess knowledge of building operations, maintenance, practices, and safety requirements.

• Work independently, exercising judgment and initiative.

• Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.

• Define problems, collect data, establish facts, and draw valid conclusions.

• Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

• Work effectively under pressure and/or stringent schedule and produce accurate results.

• Possess excellent organizational skills.

• Follow oral and written instructions and communicate effectively with others in both oral and written form.

• Remain flexible and adjust to situations as they occur.

• Work in a fast-paced environment.

PHYSICAL REQUIREMENTS – The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• May spend long hours in walking, standing, or sitting while working.

• Ability to lift up to 50 lbs.

• Manual dexterity - Regularly required to use hands to handle or feel.

• Visual acuity for review of computer monitors, contractual agreements, etc.

HOURS OF WORK AND TRAVEL REQUIREMENTS:

• Occasional Travel may be required.

• Work hours may vary – Ability to work irregular hours during events, including nights, weekends, and holidays.

COMPUTER SKILLS:

• Proficient in Microsoft Office, Word, Excel, Outlook, and PowerPoint. Experience in AutoCAD or other graphics program preferred.

• Operate a personal computer using Windows and Microsoft Office software.

• Operate standard office equipment including copier and fax machine.

• AutoCAD experience preferred.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

TO APPLY:

This position offers a competitive salary and benefits package. Resumes must include salary requirements for

consideration and may be sent to: