Description

Robert Half's client in the Aliquippa area is in need of a contract to hire customer service representative. This role is fully on-site Monday through Friday from 8:00AM to 5:00PM. Pay starts at $21 up to $24, dependent on experience.

Requirements

JOB DUTIES INCLUDE:

Processes inquiries and orders, provides delivery information, invoices, maintains records, and other clerical duties as assigned, including special projects

Confers with customers by telephone and in writing in order to provide or gather information and details related to specific orders

Keeps detailed records of customer interactions and changes to orders

Provides consistent and timely status updates to the customers during the entire project duration until completion

Track orders from the creation of order stage to the completion stages of delivery to well site

Ability to manage multiple orders that are all in different phases

Confer with trucking companies and distribution center personnel by telephone and in writing in order to provide or gather information and details related to specific trucking needs

Ability to communicate with customers verbally and in written form

Respond promptly to customer requests

Handle and resolve customer and carrier concerns and or complaints

Obtain and evaluate all relevant information to handle product and service inquiries

Set up new customer or carrier accounts

If you have the appropriate background for the Customer Service Representative and are interested in being considered, please apply using the Robert Half website. After applying to this position, please CALL immediately at 412-456-0837 to confirm your application has been received! Ask for Megan and Margaux reference Job #03760-0013145436.

If you visit our website and see any other Administrative, Customer Service or Human Resources jobs in the greater Pittsburgh area that you would like to learn more about, please call 412-456-0837.

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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