Want to make a difference? Come work with us!

Community Services for Children is looking for a Family Specialist to support the Early Learning Resource Center (ELRC) by assisting families seeking Early Learning information and opportunities for their children. By providing friendly, comprehensive customer service and program implementation, the Family Specialist will provide local resources, referrals, and determine eligibility for Child Care Works and other early learning programs. Located in the heart of the Lehigh Valley, our large, well-established, high performing organization is a leader in early childhood education. We are proud to be selected as a 2015, 2017, 2020, and 2021 Top Workplace!

Work Environment: Newly hired Community Services for Children staff members will receive a $500 net monetary incentive. The candidate will receive the $500 payout upon completion of probation.

Job Description:

• Provide excellent customer services to families of young children seeking information and opportunities that will meet their children's healthy development throughout the region
• Meet with families in a variety of community settings to conduct a needs assessment and provide all related information and referrals to ensure a system of comprehensive and efficient access to services
• Conduct daily program activities of Family Services, handling any/all inquiries, referrals and assistance to ensure an efficient, effective, and customer-friendly operation
• Accurately conduct all program processes in a timely manner, maintaining stated timelines, updating all status elements, ensuring full compliance with all regulations, performance standards and best practices
• Assist families with completion of applications for Child Care Works program and provide application information for all publicly funded early learning programs

Requirements

• Associate's degree required in social work, business admin, early childhood/human services, or related field
• Ability to help customers and colleagues' problem solve and achieve goals in a consistently friendly, informed manner
• Ability to use required databases, software, and other technology - including tracking and reporting systems relevant to job
• Strong oral and written communication skills
• Valid driver's license, full time use of vehicle
• Bilingual English/Spanish Preferred

Benefits:

• Full-Time
• Low cost/rich benefits plan
• Paid leave for vacation, sick, and personal days
• Thirteen paid holidays
• Agency sponsored 401k retirement plan

Apply today! https://cscinc.bamboohr.com/careers/77