Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Audit Advisory Services Manager

What does a successful Audit Advisory Services Manager do at Fiserv?

In this role, you will be a part of a new team providing internal consulting on strategic initiatives, projects, and processes. You will assess gaps, obtain observations, and provide guidance and recommendations to our business partners. As a successful Manager of Advisory Services in our Programs & Strategy group, you will work with the Director of Advisory Services to maintain Advisory methodology and framework, execute on Advisory Services activities, as well as support the CAAS function by implementing Programs & Strategy initiatives.

What you will do:

• Conduct audit plan execution and audit issue governance including the administration of audit planning, audit scheduling, report issuance, issue tracking, the collection and maintenance of audit data, the implementation and maintenance of audit tools and technology and finally the regular and ad hoc reporting of audit status, trends and emerging risks. You will track and report metrics, KRIs, and KPIs around risk assessment and audit plan creation/management, resource scheduling/utilization, issue status/resolution, talent.

• Assist with the day-to-day management of audit tools and technology, implementing new tools, troubleshooting, leading application upgrades and system migrations and continuously seeking to improve the suite of audit tools.

• Assist with the identification, management, and communication of status or key data points for reporting and the development and maintenance of reporting that informs the CAAS Department, various lines of business, executive stakeholders, and the Fiserv Audit Committee and Board with respect to audit activities in full compliance with all applicable professional practices and regulatory standards or expectations.

• Identify themes and trends for enhanced training opportunities, updates to methodology, and/or communications to the department to ensure all audit staff members and their direct leaders receive sufficient information for the coaching and development of individual team members in order to drive performance by providing timely and continuous feedback.

• Manage issue remediation and testing which includes the tracking and management of audit issues, the remediation testing of audit issues and the updating and enforcement of policies and procedures to ensure that audit processes and activities are implemented in alignment with IIA Standards.

What you will need to have:

• Bachelor's degree, with emphasis in internal auditing (other areas of interest include: accounting, finance, management, information systems, etc)

• Experience in the application and knowledge of the Institute of Internal Auditors International Standards for the Professional Practice of Internal Auditing

• Experience in the testing of control methodologies within a financial institution including control monitoring, control evaluations and measurement of control effectiveness in accordance with regulatory compliance requirements such as corporate governance, consumer protection, AML/CTF and Financial Crimes, data protection/data privacy, ethics or conduct risk

• Experience in one or more of the following: Info Security/Cyber security protocols and controls, Accounting and Finance Principles, Internal Controls, Risk Management or Regulatory Compliance regulations, standards, or frameworks such as FASB, COSO, FFIEC, NIST or PCI

• Prior Experience with test development, sampling, statistics, and evidence gathering

• Computer proficiency in Microsoft Office products (Word, Excel, and PowerPoint, etc.) and audit software tools

What would be great to have:

• Relevant professional certification, such as CPA, CIA, CISA, CFE, or CRMA

• Demonstrated experience and knowledge of the International Professional Practices Framework promulgated by the Institute of Internal Auditors

• Experience with audit software tools (i.e., OpenPages, TeamMate, Archer, etc)

• Experience in analysis, data analysis, data visualization including the use of one or more of the following: SAS Software, Tableau, Power BI, Alteryx, and/or other data analysis tools

• Risk background

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.