Secure our Nation, Ignite your Future

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech , you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.

Currently, ManTech is seeking a motivated, career and customer-oriented Senior ServiceNow Developer to join our team in Altadena, CA ! H ybrid schedule is preferred for this position . E xpanded telework options are available for exceptional candidates on a case-by-case basis.

Responsibilities include but are not limited to:

• Senior Developer responsible for implementing ServiceNow solution design using best industry and ServiceNow practices

• Facilitate requirements gathering and document requirements

• Design and develop solutions within the ServiceNow environment to include new or modifications to applications, forms, flow, workflow, UI policies, UI actions, Business Rules, ACLs, UI Builder, and any other configurations required to support client processes

• Translate requirements/stories and mock-ups into fully functional features by working closely with the team lead

• Develops applications, forms, which include advanced development requiring client and server-side scripting. Creates and troubleshoots forms, workflows, interfaces, business rules, User Interface (UI) Policies, UI Actions, Client Scripts, ACLs, notifications, UI Pages, UI Macros, Script Includes, and Formatters

• Implementation experience with ITSM, CSM, HRSD, CMDB and Integrations and Custom App development

• Help to groom development stories to ensure best practices are followed and provide guidance on solutioning

• Provide advanced support for ServiceNow by troubleshooting a variety of difficult software problems, implementing bug fixes, and performing root cause analysis

• Participate in discovery sessions and process definitions with team lead and other developers

• Lead efforts and provide guidance in requirements gathering and developing/documenting process workflows

• Develop ServiceNow solutions and push developments from DEV to TEST to PROD using Agile methodologies

• Provide guidance to ServiceNow developers

• Create and use update sets and XMLs to move customer configuration and data between environments

Minimum Qualifications:

• A Bachelor’s degree and 12 years of experience. An additional 5 years of experience may be substituted in lieu of degree

• 7 years of experience with the ServiceNow platform – ITAM including SAM, CMDB, Discovery, MID Servers, Workflow/Notifications, Workspaces, UI Policies, Business Rules, Client Scripts, Script Includes, Catalog Client Scripts, Catalog UI Policies, Email Scripts, ACL Roles / Groups

• At least 4 years of experience in implementation and development of ServiceNow applications and integration with third party applications

• At least 4 years of experience in Design and Implementation of ServiceNow Automation Platform using Flow Designer, Workflow

• Experience with JavaScript, HTML, CSS, Bootstrap, jQuery, Jelly, Angular.js, PowerShell, XML, JSON, REST/SOAP integrations

• Experience with JavaScript, HTML, Ajax, CSS, Bootstrap, jQuery, Jelly, Angular.js, PowerShell, XML, JSON, REST/SOAP integrations

• Administration of a ServiceNow instance including the delegation of roles/groups, modification of Service Portal, CMS, Workflow, Business Rules, Script Includes, UI actions, UI policies, ACLs, Client Scripts, Data Policies, Inbound Actions, Import Sets, Catalog Items/Order Guides/Record Producers/Wizards, and updates of all other existing solutions requiring revisions

• Demonstrated experience in Scripting, integration hub and flow designer with hands on configuration

• Experienced in End-to-End System Development Life Cycle (SDLC) processes including customer requirement analysis, system design, testing and implementation

• Team player and good communication skills

• Experience developing ServiceNow SAM Implementations

Preferred Qualifications:

• ServiceNow Certifications:

• ServiceNow Certified Implementation Specialist (CIS) - Software Asset Management (SAM)

• ServiceNow Certified Implementation Specialist – Discovery

• ServiceNow Certified Application Developer (CAD)

• ServiceNow Certified System Administrator (CSA)

• Experience developing ServiceNow GRC/IRM (Governance Risk and Compliance / Integrated Risk Management) modules including good understanding of Authority Documents, Citations, Policies, Control Objectives, Acknowledgment Campaigns, Entity Types, Risk and Audit processes in ServiceNow

• Solid ServiceNow ITOM Developer knowledge and experience (Software Asset Management, CMDB, MID Server and Discovery)

• Skills with using JavaScript, REST and SOAP integrations

• Experience with ServiceNow App Engine Studio with UI Builder

• Experience designing and developing ServiceNow process flows and workflow

• Effective executive/stakeholder level briefings

Clearance Requirements:

• U.S. citizenship

• Ability to obtain and maintain a Public Trust - Tier 2 clearance

Physical Requirements:

• Sedentary work that primarily involves sitting/standing/walking/Talking and must be able to remain in a stationary position 50%.

• ​Moving about to accomplish tasks or moving from one work site to another.

• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

• Requires frequently communicates with co-workers, management, and customers.

• Communicating with others to exchange information.

• Working with computers.

• Must be able to lift and move hardware weighing up to 50 pounds.

The projected compensation range for this position is $122,600-$204,200. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, ManTech invests in it’s employees beyond just compensation. ManTech’s benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, Short Term and Long Term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

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