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AdventHealth Process Improvement Specialist III in Altamonte Springs, Florida

AdventHealth Corporate

All the benefits and perks you need for you and your family:

· Benefits from Day One

· Career Development

· Whole Person Wellbeing Resources

· Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift : Monday-Friday; Full-time

Job Location : Onsite; Altamonte Springs, FL. Travel to various offices in FL/Occasional multistate travel

The role you’ll contribute:

The Process Improvement Specialist III position is responsible for independently scoping and leading the successful management and execution of tactical and strategic initiatives. The candidate is considered an expert with the concepts, principles, and theories behind continuous process improvement and total quality management. A qualified candidate must be able to prioritize and manage multiple competing projects, deadlines, and customer relationships, while interacting effectively with stakeholders at all organizational levels, including senior executives & physicians, to affect change within the organization. A successful candidate should be able to transfer clients’ perceptions of problems into viable solutions and actionable items, utilizing diplomacy and flexibility in response to clients’ changing concerns, while maintaining oversight of cost, schedule, and quality to ensure that critical milestones and deliverables are completed in a timely manner. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value that you bring to the team:

Demonstrates, through behavior, Florida Hospital’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.

· Serves as a change agent and process facilitator for tactical improvement initiatives.

· Responsible for successful management and execution of strategic initiatives.

· Conducts analysis, documents processes, develops and implements effective controls, and optimizes processes to increase operational performance and reduce costs.

· Utilizes PI principles and tools, including value stream maps, standard work, 6s, visual management, facilitation, and change management skills to support continuous improvement.

· Interacts effectively with stakeholders at all organizational levels, including senior executives and physicians, to affect change within the organization.

· Prioritizes and manage multiple competing projects, deadlines, and customer relationships. Maintains accurate documentation and status of project timeline and keep team stakeholders and executive leadership informed of project status.

· Facilitates cross-functional meetings and discussions to address roadblocks and ensure critical milestones and deliverables are completed in a timely manner. Travel between local locations as required for meetings & observations.

· Conducts observations, develop actionable plans, and implement viable solutions to problems identified. Handle change management concerns and address political issues that may interfere with projects. Proactively identify potential project risks and take steps to mitigate them.

· Works independently leading projects of high impact or complexity.

· Mentors and develops team members in PI tools and methodologies. Provides project guidance to other team members and may assign support tasks/responsibilities as necessary. Provides leadership direction for the organizational development of and standards related to the Process Improvement Specialist role.

· Develops Business Models that support the short and long-term roadmaps for the organization.

· Provides input into hiring decisions.

The expertise and experiences you’ll need to succeed :

· Bachelor's degree with six or more years of relevant experience, or

· Master's degree with four or more years of relevant experience in Engineering, Healthcare, Business, or related field

· Proven experience in leading process improvement projects, preferably in a complex organizational environment

· Lean Manufacturing/Lean Six Sigma Black Belt or other equivalent quality certification

Preferred Qualifications :

· Project Management Experience

· Familiarity with MS Project, Analytical & Data Visualization Software (Minitab, Tableau, Etc.)

· Clinical licensure

· Certified Associate in Project Management (CAPM) equivalent or above (PMP)

· Change Management Certification

· Agile Certified Scrum Master

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Quality/Clinical Effectiveness

Organization: AdventHealth Corporate

Schedule: Full-time

Shift: 1 - Day

Req ID: 24030361

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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