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MEDICAREMD.COM Sr Revenue Operations Systems Process Improvement Specialist in AMERICAN FORK, Utah

This position is Hybrid with Monday and Wednesday working in office in American Fork, UT

Job Summary The Sr Revenue Operations Systems and Process Improvement Specialist is a key player in driving process and system development, particularly in managing and optimizing Salesforce and related sales stack applications. This role is pivotal in enhancing operational efficiency and user experience through innovative solutions, automation, and project management. The specialist collaborates with cross-functional teams to identify inefficiencies and design solutions that streamline workflows, reduce manual tasks, and increase productivity. They stay ahead of industry trends to ensure that the organization's sales systems are cutting edge, while also developing best practices, driving adoption of new tools, and maintaining data integrity and security. Additionally, they guide change management processes, create training materials, and provide hands-on support during implementation, directly contributing to the scalability of sales operations and improved customer satisfaction.

What you will do * Lead high-impact initiatives to develop and optimize critical processes and systems, with a focus on Salesforce, Clari, Groove, and new systems the organization adopts. * Leverage advanced analytical skills to assess system usage and processes, identifying strategic opportunities for efficiency gains and automation that drive business growth and operational excellence. * Forge strong cross-functional partnerships with Revenue Operations and Business Operations teams to design, implement, and continuously enhance system features and functionalities. * Lead ongoing process evaluations, providing strategic recommendations and implementing enhancements that elevate system performance and align with organizational goals. * Oversee complex system updates and integrations, ensuring seamless execution with minimal disruption, while maintaining a focus on user experience and business continuity. * Create and manage comprehensive documentation for system configurations and process workflows, serving as a key resource for cross-functional teams and ensuring consistency and clarity across the organization. * Lead collaboration with the RevOps Change Management team to develop engaging, high-impact training content that supports smooth transitions and drives user adoption of new processes and system functionalities. * Oversee comprehensive User Acceptance Testing to rigorously validate new features and system upgrades, ensuring readiness for full-scale implementation and alignment with user needs. * Generate and analyze advanced reports and dashboards that provide critical insights for strategic decision-making and uncover opportunities for continuous improvement. * Develop and own strategic roadmaps for key system processes and improvements, aligning them with broader organizational goals and ensuring timely execution. * Deliver expert end-user support in collaboration with the RevOps support team, ensuring high levels of satisfaction and quick resolution of system-related issues. * Champion efforts to simplify and enhance the customer experience, driving both internal efficiencies and improved external customer interactions through innovative system solutions. * Partner with Business Operations and other units to enforce data integrity and system security, applying best practices in data management and... For full info follow application link.

Henry Schein, Inc.  is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

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