Description Customer Service Representative Openings!

Robert Half has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This role will be situated in a challenging and dynamic environment. This long-term contract / temporary to hire Customer Service Representative position could be for you, if you're available to work in Amherst, New York.

What you get to do every single day

• Handle incoming telephone calls

• Be a part of business development by by actively cross-selling and referring customers

• Deliver outstanding, friendly customer service in a timely fashion

• Retrieve and oversee the sending of written business communications Requirements - Microsoft Office experience preferred

• Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

• Excellent customer service and office administrative skills

• A consistently positive approach to your work that is rooted in a businesslike professionalism

• Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

• Proficient with diversified computer software and systems

• 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

• No stranger to performing extensive research to resolve complex customer inquiries

• Excellent verbal, written, and social skills

  • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

• Dispatching experience

• Solid understanding of Call Center Customer Service

• Client Intake experience

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .