Field Service Technician

We are looking for a Field Service Technician for our Amherst, NY facility. In this role you will Individual will move, install, qualify and upgrade Oerlikon Balzers Physical Vapor Deposition (PVD) coating vessels, Pulsed Plasma Diffusion (PPD) systems, and all support systems (pretreatment, cleaning, post treatment) at end users sites. Perform advanced troubleshooting, diagnostics and calibration of vessels to effectively support operations.

We offer:

Aside from a dynamic global culture and leading market position, we are proud to offer our employees development opportunities, competitive salary and a robust benefit program ALL available on first day of employment!

The perks and benefits of working at Oerlikon include the following:

• Comprehensive medical and prescription drug plan with low premiums, company sponsored HSA contributions and without cumbersome waiting periods to keep you going strong.
• Excellent Dental and Vision coverage.
• Employee Assistance, Financial and Wellness programs to help improve all aspects of your life journey.
• 401(k) retirement savings plan with significant company match and financial planning and education options to help you achieve your retirement goals
• Tuition reimbursement and internal education resources to satisfy your love of learning so you can continue to grow with us!
• Generous paid time off to support your physical and mental wellbeing.
• 12 paid company holidays to occasionally extend your weekends or time off.
• 100% company paid life insurance and disability insurance
• Employee Referral Bonus program because why not to bring your friends to work everyday!

Your Responsibilities:

• Americas travel (USA, Canada, Mexico, Brazil, Argentina) activity from 50% to 60% of the work time. Occasional emergency service calls
• Move, install, qualify and upgrade Oerlikon Balzers Physical Vapor Deposition (PVD) coating vessels, Pulsed Plasma Diffusion (PPD) systems, and all support systems (pretreatment, cleaning, post treatment) at end users sites
• Perform advanced troubleshooting, diagnostics and calibration of Oerlikon Balzers vessels and support equipment
• Track and report equipment service and performance using reporting processes in Word, Excel, Navision, and Adobe
• Provide support to customers via telephone and computer to customers when in the office Adhere to and enforce maintenance practices for coating equipment per Oerlikon Balzers Standards
• Insure good and open communication with Oerlikon Balzers Technical and Service Center (BTS)
• Adhere to Oerlikon group Safety Rules
• Keep a clean, well-organized work area, including power alleys, support systems and equipment
• Provide training for coating technicians in areas such as load building, batch-to-batch exchanges, and 80 batch maintenance
• Exhibits a sense of urgency in their daily activities when the equipment within their facility is not capable of running production
• Provide support to Inventory Control department
• Answer technical questions for customers
• Assist with training of new service technicians
• Maintain accurate business-related travel expenses
• Repair components for coating vessels

Your Profile:

• 2-year degree (AA) and/or relevant industry certification in an electro-mechanical discipline. Equivalent experience may be substitute.
• 2 years' experience working with HVAC, vacuum technology, automotive, and/or industrial equipment repair
• Experience interpreting various mechanical and electrical schematics along with the ability to troubleshoot equipment using schematics
• Must be detailed-oriented with a strong work-ethic and a possess a sense of urgency to be successful
• Must be accessible 24 hours a day to respond to service emergencies which could lead to equipment failure/ downtime

Why Oerlikon:

Team Spirit is one of our core values. Collaborating across borders, languages and cultures is key to us delivering results. Supporting our peoples growth and development is a top priority. We believe in the creative power of a team that draws strength from welcoming a broad expanse of knowledge, experience and perspectives.

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Are you curious? Then release your passion to succeed and APPLY to discover how you can help us build a better world and realize how you can make a personal difference by joining our global team! Our commitment is your success!

About us

Oerlikon is a global innovation powerhouse for surface engineering, polymer processing and additive manufacturing in key industries such as aerospace, automotive, energy, tooling and textiles. We serve as a key partner in enabling our customers to reach their targets for optimizing the performance, function and sustainability of their products and manufacturing processes.
Our solutions reduce emissions in transportation, maximize longevity and performance of tools, increase energy efficiency and advance intelligent material and sustainable polymer processing. These achievements are proven hallmarks of our global leadership.

We at Oerlikon embrace diversity. This is reflected in more than 11, 800 employees, representing over 93 nationalities and our presence in more than 38 countries and 207 locations worldwide.

Oerlikon is an Equal Opportunity Employer striving to promote a diverse and inclusive workforce, and is dedicated to unbiased recruiting, hiring and employment practices. Oerlikon takes affirmative action to ensure candidates are considered without regard to their race, color, national origin, ancestry, religion, creed, age, sex, pregnancy, sexual orientation, gender identity, genetic information, marital status, parental status, disability, veteran status, and any other legally protected characteristic. If you'd like more information on your EEO rights under the law, please click here Know Your Rights.

If you are unable to complete an application or respond to a job opening because of a disability, please contact us at Americas.hr@oerlikon.com or recruiter.us@oerlikon.com. This contact information is for accessibility requests only and is not intended for inquiries about the status of applications or for third party vendors / agencies inquiries or requests.

Oerlikon will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Learn more about Oerlikon:
https: //www.oerlikon.com/en/brands/

*EQOB

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

Minimum Salary: 0.00 Maximum Salary: 0.00 Salary Unit: Yearly