Assistant Director, Stewardship

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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that are directly related to this position. If selected for an interview, you will be asked to complete a skills assessment and to provide a writing sample.

Job Summary

Michigan Medicine is a groundbreaking organization for many reasons, and much of the work we do is made possible because of philanthropy. Annually, the MM Office of Development raises an average of $200 million, which helps us to be a change agent of the world. The Office of Development supports a culture of flexibility, and a hybrid work arrangement is possible for this position.

The Michigan Medicine stewardship team collaborates with gift officers and other core services teams to ensure that our donors have high-quality interactions that foster long-term engagement with and investment in our organization. The assistant director of stewardship is responsible for creating and consistently delivering innovative stewardship touches that strategically engage donors, recognize their contributions, and inform them about the use of their gifts to Michigan Medicine. In addition, the assistant director works closely with colleagues to create, sustain, and further cultivate positive relationships with donors, university and Michigan Medicine stakeholders, and development team members.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

Stewardship Writing (40%)

• Provide Michigan Medicine donors with consistent, timely, and informative impact reports

• Collaborate with gift officers and departments to gather information and interview faculty and staff to understand the impact of philanthropy on their work

• Translate scientific information into compelling storytelling that helps donors understand their impact on medical research projects, patient care, medical education, and community services

• Responsible for writing 2-3 impact report drafts per month, synthesizing and implementing edits requested by stakeholders, and creating final product in Adobe InDesign

• Other stewardship writing, including acknowledgement templates and customized letters for donors and stakeholders, cover letters for reports, condolence letters, and other donor communications

Donor Recognition Projects (35%)

• Create, implement, and maintain donor recognition projects, including first-time donor program, recurring donors, Giving Blueday, and others

• Create, implement, and maintain named spaces and donor wall policies and procedures

• Deliver donor recognition projects to donors, including printing materials, hand-signing, collating, and mailing materials, and placing thank you calls

Project Management and Delivery (20%)

• Project management in Asana of all assigned impact reports, including scheduling and leading meetings, obtaining stakeholder approvals, report delivery, and tracking

• Impact report follow up, including managing donor responses, documenting in the shared drive and donor database, and imaging

• Manage delivery of reports to donors, including requesting and formatting mailing lists, mail merging letters, printing, collating, and mailing

• Manage data in Microsoft Excel and the U-M donor database, including data entry, verification, correction, and formatting

• Support gift officers and other stakeholders with stewardship projects and mailings

• Ability to work in a fast-paced environment with ever-changing priorities; ability to adapt and to work under pressure.

Communication and Collaboration (5%)

• Provide backup support for stewardship team members and additional projects

• Support other projects as assigned

• Communicate with development colleagues and MM faculty, staff, and leadership in a clear, consistent, and effective manner about office policy, stewardship team requirements, deadlines, and projects (roll out, ongoing updates, and changes)

• Respond to questions/concerns and take appropriate action to resolve issues internally and/or escalate them appropriately

• Collaborate with team members to continuously improve stewardship programs that creatively and strategically engage donors

• Serve as a liaison to all development office teams and external stakeholders and share process improvements and best practices

• Develop and maintain good working relationships with internal and external constituency groups and work collaboratively with colleagues in a team environment

• Contribute to a positive work culture while representing Michigan Medicine values and its unique role at the University of Michigan

Required Qualifications*

• Bachelor's degree

• 3 or more years of related experience

• Demonstrated strength in writing, including ability to clearly and effectively convey gratitude and to translate science into engaging storytelling

• Detail- and results-oriented with ability to accurately manage large amounts of data

• Advanced experience with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook 365, etc.)

• Proven ability to exercise a high degree of sound judgment and diplomacy with a commitment to confidentiality

• Candidate must have access to reliable internet

• This position requires on-site work 2 days per week in the Michigan Medicine Development offices

Desired Qualifications*

• Bachelor's degree in English or writing preferred

• Proven ability to manage multiple projects simultaneously, set priorities, take initiative while keeping others informed, and meet challenging and changing deadlines

• Proficient with Google drive, Asana, and Adobe (Acrobat Pro, InDesign)

• Familiarity with fundraising

• Familiarity with University of Michigan and Michigan Medicine organizational structure

• Familiarity with development reporting systems

• Experience with Zoom or other virtual meeting platforms

Work Locations

The onsite location for this position is an office suite at the 777 Building. This provides free, on-site parking for staff, including covered parking.

The position requires on-site work 2 days per week at the Michigan Medicine Development offices. While work arrangements are flexible, you must currently, or be willing to, reside within a daily commutable distance of the office. This position may be eligible for flexible work opportunities at the discretion of the hiring department. Flexible work agreements are reviewed annually and are subject to change dependent on the business needs of the hiring department, throughout the course of employment. This position works both onsite and remotely based on the business needs of the unit.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

Job Opening ID

255668

Working Title

Assistant Director, Stewardship

Job Title

Stewardship Officer Inter

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Hybrid

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

Exec Vp Med Affairs

Department

MM Development - Operations

Posting Begin/End Date

10/14/2024 - 11/04/2024

Career Interest

Development/Institutional Advancement

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