Circulation & Access Services Assistant

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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Summary

TheUniversity of Michigan Library in Ann Arbor (https://www.lib.umich.edu/) is one of the world's largest academic research libraries. Any time the libraries are open, theLibrary's Circulation and Access Services and Distributed Library department (https://www.lib.umich.edu/about-us/our-divisions-and-departments/operations/circulation-and-access-services-and-distributed) staff are available to help faculty, students, staff, and visitors find and use our collections, services, and resources.

As a member of the Circulation & Access Services team, you will provide information, answer questions, and connect patrons to the services the library has to offer. Like all members of the Library Access and Fulfillment team, you will uphold our commitment to making our spaces, services, and collections welcoming, accessible, and safe for a diverse community of employees and users. We are the first point of contact providing information services in each of our library buildings. You will report to the Daytime and Weekend Manager for the Hatcher Graduate Library and Shapiro Undergraduate Libraries. This work will take place on campus.

Because we arecommitted to diversity (https://www.lib.umich.edu/about-us/about-library/diversity-equity-inclusion-and-accessibility) , we aspire to develop the individual and collective skills to recognize, celebrate, and deploy difference as a path to engagement, innovation, and the generation of new ideas and knowledge.

What You'll Do

• Perform Information Services desk responsibilities which include: maintaining user accounts, course reserve & physical material processing, and checking out and checking in physical material and shelving material.

• Provide basic library and campus information services to users in-person and over email or phone.

• Collect statistics on interactions at service desks to help inform decision-making related to service improvements at the Library.

• Respond to inquiries and communicate building access policies to library users.

• Open and close buildings and service points.

• Help train and oversee the work of temporary employees and students.

Why Work at Michigan?

The University of Michigan offers acomprehensive benefits package (https://hr.umich.edu/benefits-wellness) including:

• Health, dental, and vision insurance

• Generous time off (12 vacation days per year, and 15 sick days per year)

• A retirement plan that provides two-for-one matching contributions with immediate vesting

• Professional development opportunities

• Flexible spending accounts for healthcare and dependent care expenses

• Life insurance, long-term disability coverage, and more

Skills You Have

• High School Graduate or equivalent combination of education and relevant experience.

• 1+ years of experience developing communications for diverse audiences.

• Values diversity and the importance of inclusion. Commitment to apply and incorporate the differences, complexities, and opportunities that diversity brings to an organization.

• 1+ years of experience prioritizing competing tasks.

• 1+ years of experience using and learning new technology and computer software, including email, spreadsheet, and calendaring systems.

Work Schedule

The expected schedule for this position is from 8 am to 5 pm on Tuesday through Thursday and 9 am to 6 pm on Friday and Saturday. This work schedule may be modified based on operational needs.

Additional Information

The person in this position routinely moves through the building to access materials. The person would need to regularly ascend/descend ladders to retrieve and shelve materials. They must be able to navigate the facility using the stairs during an emergency. This person may occasionally need to travel from building to building on campus (campus buses are available to ride for free). They must have the ability to move and/or transport materials that weigh up to 25 pounds.

For questions about this posting or to request accommodations, please contact [email protected] .

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

Job Opening ID

250836

Working Title

Circulation & Access Services Assistant

Job Title

Info Resources Assistant Sr

Work Location

Ann Arbor Campus

Ann Arbor, MI

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Univ Library

Department

Library Operations - CAS & DL

Posting Begin/End Date

6/25/2024 - 7/09/2024

Salary

$41,000.00 - $45,000.00

Career Interest

Libraries & Museums

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