Job Information
Thomson Reuters Holdings Inc Product Owner Business Optimization in Ann Arbor, Michigan
Are you looking for an awesome opportunity to drive maximum business and customer impact through sales and customer experiences? You've come to the right place! We're looking for a Product Owner - Business Optimization who will join our team to contribute to the vision, planning, and execution of sales experiences for the Tax Professionals customer segment in Thomson Reuters. In addition to driving and delivering business results, we serve as a leading partner in driving artificial intelligence (AI) transformation across Thomson Reuters.
This role will be primarily responsible for delivering work related to, and in support of, our sales capabilities, with focus on artificial intelligence and analytics. The Product Owner will be part of a collaborative team, which collectively prioritizes and delivers work across the sales/customer journey, including Find/Learn, Try/Buy, Onboard/Use, Renew/Grow.
About the role In this opportunity as Product Owner - Business Optimization, you will be: Leading the definition of the product vision for each initiative and for your assigned touchpoints of the experience, with strategic direction from the Business Optimization Lead and the Business Integration Leadership team, and input from various stakeholders and appropriate context from other digital workstreams. Ensuring the squad delivers the highest business and customer value for each sprint; driving release planning and sprint planning (by writing and prioritizing user stories), signing off on user stories, leading demos, and prioritizing customer and stakeholder feedback. Leading dedicated squads and/or delivery team partners to prioritize maximum impact work is a key part of this role. Delivering working capabilities on time with features required to support the business's goals for the sales experience, with an appropriate balance between ideal state and an MVP experience. Ensuring successful launch, adoption, and continuous improvement of capabilities within each journey stage by collaborating closely with various Operate teams to support operationalization, capture learnings, and iterate the experience.
Responsibilities & Deliverables: Leads co-creation of the product vision with stakeholders and with the context of other digital workstreams Quickly develops and assimilates new teams to start sprinting Facilitate business requirement gathering and definition through various methods, including market research, internal and customer interviews, workshops, and business grooming and tollgate review sessions. Analyze and interpret business requirements and perform current, target, gap and impact analyses. Translate business requirements into detailed user stories that are understood by all stakeholders, both business and technical, and manage changes to specifications and process flows. Ensures user research is conducted as appropriate for each project and within sprints to inform the digital journey Collaborates with other POs, Commercial Excellence, Product Marketing, and Product Teams to ensure product "moves with the market" Defines product success criteria that deliver business value Drives release planning and sprint planning, with user stories prioritized at least 1-2 sprints ahead Owns (and elevates) key product decisions, and sign-off of user stories and release of software to customers Manages stakeholder relationships effectively to ensure alignment and advocacy from our partners Monitors team performance metrics to ensure that user stories with highest business and user value are prioritized
About you We're looking for an ambitious Business Analyst looking for the next step in their career journey or an experienced Product Owner, Product Manager, or Digital Marketer. The ideal candidate has both a passion for creating outstanding sales and customer experiences and some expertise in driving product development e