Position Description

Key Responsibilities

• Participate in daily network and operational support.

• Ability to troubleshoot network issues and failures and follow best practices and troubleshooting methodology to quickly assess current situations, find solutions, and implement changes to correct and/or update network topologies to ensure stability and functionality.

• Provide technical analysis of operational issues and remediations during troubleshooting efforts to ensure documentations and procedures are followed and updated during active events. This includes the ability to report to management.

• Stay up to date on emerging technologies and products, including attaining certifications and participation in industry events as appropriate.

• Work with various stake holders to lead problem solving, evolve system roadmap and take critical decisions.

• Provide clear communication with regular updates/reports to the management team.

• Experience working for or with local government, service providers, and/or enterprises customers.

• Experience in large Data Center or Enterprise/campus designs, architecture, deployment, and configuration with physical and virtual appliances.

• Experience in networking technologies such as STP, IPSEC / SSLVPN, Routing: VRF, XVLAN, OSPF, BGP and Multi[1]Homed environments.

• Datacenter Network services including Security, Load Balancing, DNS, etc. at the virtual and physical level.

• Experience with Cisco and Juniper products

• Ability to write incident and problem record documentation to support daily efforts.

• Strong analytical thinking and decision-making skills & highly organized.

• Strong ability to influence others and build consensus via excellent verbal and written communication skills.

Requirements

Mandatory Skills:

• Understanding of encryption and SSL/TLS technologies and best practices.

• The ideal candidate will have 3+ years direct experience in the implementation, administration, and configuration of SCCM in a global enterprise environment (for hundreds to thousands of endpoints) across multiple air-gap networks.

• 5-10 years computer/IT professional experience with Windows Server Administrator; Win Server 2016, 2019 or 2022 OR Windows SQL Server.

• Extensive working knowledge of and troubleshooting experience with standard (Windows) client platform administration, configuration, rights management and file access permissions needed to remediate issues.

• Must be proficient with troubleshooting Windows Desktop and Server OS

• Experience managing a desktop OS image for large corporate environments coupled with experience with desktop deployment automation architecture, design/migration and troubleshooting is highly preferred.

• Extensive working knowledge of the Windows registry, interaction of drivers within the OS, and unattended/silent installs of Windows operating systems is highly preferred.

• Must be a self-starter with strong attention to detail.

Certification Required:

IAT Level II cert required

CompTIA Security+ CE

Experience:

HS or GED + 19  Years experience

Bachelors + 14 Years experience

Clearance Required:

TS/SCI FS poly

Position requires a TS/SCI.

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