Associate Degree Apprenticeship Program - RCIS Claims - Anoka, MN (Summer 2025)

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Zurich North America’s Apprentice Program

Zurich is accepting resumes for our 2025 Apprentice Program! The program is scheduled to start in Summer 2025, but please apply now for early consideration.

Our innovative General Insurance Apprentice Program allows participants to simultaneously gain the education and the experience to launch a rewarding career as a Claims Processing Associate with Rural Community Insurance Services (RCIS). 

Zurich’s initiative is to develop a new generation of workers to help the U.S. succeed in the 21st century economy. 

This two-year program combines targeted online coursework at Northeast Iowa Community College and completion of the Crop Adjuster Proficiency Program (CAPP) with relevant work rotations. Seeking candidates located within a commutable distance to Anoka, MN.

In our Anoka office the Apprentice would learn to support our Crop Claims Processing Team in:

• Repetitive data entry and basic administrative duties

• Follow standard ordering procedures to ensure adequate low value supplies/resources are available to meet office/work unit requirements.

• Follow procedures to ensure adherence to the company’s risk and compliance policies.

• Organize information according to procedures by filing, data entry, checking/matching data etc. to ensure accurate records are maintained on a day-to-day basis.

• Provide feedback relating to the quality and efficiency of processes and systems in own area of work.

• Identify and escalate customer feedback relating to process and system issues to improve customer service.

• Liaise with internal clients to exchange information, clarify facts, and resolve queries and/or problems.

• Assist with the entry and processing of claims, providing support to operational claims staff.

Apprentices who successfully complete this two-year program will:

• Work in a full-time Crop Claims Processing position at RCIS

• Earn a tuition-free Associate in Applied Science degree in Agriculture Business

• Receive a Department of Labor Certificate of Apprenticeship

• Earn CAPP certification and licensing

• Possess credentials and skills for today’s ever-changing marketplace 

Basic Qualifications:

• High School Diploma or equivalent

• Professional work experience not required

• Must be enrolled and validated as college ready by the Northeast Iowa Community College. You will be redirected to the Northwest Iowa Community College if you do not meet this qualification. Please click here (https://www.nicc.edu/academics/programs/agriculture-business/)  to contact the Admissions office

• Reliable personal transportation

Preferred Qualifications:

• Valid U.S. Driver’s license and reliable vehicle

• Interested in a career serving the agricultural community 

• 1 or more years of work experience and/or leadership role in student activities and/or significant voluntary community service

• Ability to balance multiple priorities and work deadlines

• Strong customer service skills

• Collaboration and problem-solving skills

• Ability to communicate with impact

• High degree of self-discipline and focus

• Attention to detail

• Ability to collaborate and work successfully in a team environment

• Intermediate computer skills, especially Excel 

• Ability to navigate learning and interactions in an online environment

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s):

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-