Working Title: Central Pre-Admissions Office Specialist

Job Class: Office and Administrative Specialist, Senior

Agency: Human Services Dept

• Job ID : 81892

• Location : Anoka

• Telework Eligible : Yes - This position is currently Teleworking (https://mn.gov/mmb-stat/policies/1422-telework.pdf)

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 11/16/2024

• Closing Date : 11/25/2024

• Hiring Agency/Seniority Unit : Department of Human Services / DHS Anoka Metro Trt Ctr AFSCME

• Division/Unit : Direct Care and Treatment / DCT CPA Staff

• Work Shift/Work Hours : Day / 8:00 a.m. - 4:30 p.m.

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $21.90 - $29.65 / hourly; $45,727 - $61,909 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 206 - Clerical/AFSCME

• Work Area : Anoka Regional Treatment Center

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment.

Direct Care and Treatment (DCT) is seeking an individual to join our Central Pre-Admissions (CPA) Team for an exciting and rewarding opportunity as our CPA Office Specialist! This position, under administrative direction, will monitor and regularly improve on systems and processes which support the efficacy and success of the CPA/Triage function and service to statewide referral sources.

Primary responsibilities:

• Track and report all letters sent to all referral sources as well as tracking the additional letters on all high priority referrals once determinations of placements are made.

• Track and report daily bed census.

• Update and manage phone, contact, and email distribution lists.

• Complete office requisitions.

• Manage and monitor CPA mailings and faxes.

• Set up new employees with phones, computers, computer access, and any other items that may needed for new hires, order supplies, write up/reports problems to IT, or maintenance.

• Take phone calls and messages as needed.

• Manage CPA SharePoint site and other lists and forms.

Minimum Qualifications

• Knowledge of basic medical terminology.

• Data entry skills sufficient to create database records and update entries or create and apply the basics of spreadsheets and supply/retrieve information in databases.

• Customer service skills sufficient to provide prompt, courteous and accurate information to a variety of customers over the phone, in person, and via email.

• Word processing skills to develop and modify a variety of correspondence, records, and reports; write and edit a variety of documents in business English using correct spelling, grammar, and punctuation.

• Typing/keyboarding skills sufficient to take meeting minutes, complete a variety of reports, letters, and data summaries.

Preferred Qualifications

• Experience providing clerical or office support in a healthcare setting, such as hospital, clinic, or nursing home.

• Training or experience in medical administration or as a health unit coordinator.

• Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.