Additional Location(s): N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit- High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions. About this role: Join the MedSurg Complaint Investigation Site (CIS) department responsible for monitoring, identifying, investigating, and escalating product performance signals for Endoscopy and Urology divisions. This is an exciting opportunity in the Post Market Organization, where we are committed to transforming customer experiences into actionable insights that improve the lives of patients across the globe. Collaborate cross-divisionally and cross-functionally with Design Assurance, R&D, Supplier Engineering, and Manufacturing teams to ensure comprehensive understanding of product performance to improve patient outcomes. Your responsibilities will include: Provide ownership for product families in Urology by working with cross-functional partners to improve product investigations and reduce complaints Work with divisional partners to streamline and improve complaint rates by championing improvements to processes and systems Providetechnical guidance in identifying and resolving quality issues using engineering essentials and other related problem-solving tools and techniques Develop investigative test methods to determine root cause of complaints Partnerwith cross-functional teams to ensure the development and execution of streamlined, robust solutions to CIS processes are effectively implemented while still meeting organizational and regulatory requirements Focuson continuous improvement by championing and fostering the execution of projects within the local and Global Post Market organizations Fostera diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives Demonstrate a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures Required qualifications: Bachelor's degree in Engineering or Science Preferred qualifications: Bachelor's degree in Engineering with strong electrical background Previous experience in a regulated industry, preferably medical device (experience can include internships or co-ops) Experience with Power BI and statistical analysis Strong verbal andwritten communication skills, both technical and conversational Decision making and negotiation skills, individually and within groups Experience in managing multiple projects across multiple organizational disciplines Requisition ID:583904 Among other requirements, Boston Scientific maintains specific prohibited substancetesting requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law. As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen. So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determinatio , and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you! At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer. Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code * 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination. Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination. Boston Scientific is an Equal Opportunity Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran