Job Overview:Â Â

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The Front Desk Associate at The Brittany Condominiums providesexceptional customer service. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors andoperateselectronic security control systems; and accuratelymaintainsdaily logs,recordsand forms.Assistswith general concierge services and performs administrative clerical,Wordand Excel document work. Walks the building premises as directed for monitoring purposes.Â

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This is a 40 hour a week full time position.

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Your Responsibilities:Â Â

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• Providesexceptional customer service.ÂÂ
• Meets and greets residents; checks guests and serviceproviders in/out.ÂÂ
• Able to understand and react to emergency response and access controlprocedures;monitorsandoperateselectronic security control systems; and accuratelymaintainsdaily logs,recordsand forms.ÂÂ
• Assistswith general concierge services and performsadministrative clerical,Wordand Excel document work.ÂÂ

• Walks the building premises as directedfor monitoring purposesÂ

• Monitors and controls access to the buildingÂ

• Resolves and follows-up on all complaints/issues, escalating to supervisor if necessaryÂ
• Providesgeneral concierge services as well as administrative clerical work when neededÂ
• Helpsmaintaina safe and secure environment throughout the building/property(s)Â

• Walks the building premises as directed for monitoring purposesÂ

• Have the ability tounderstand and complete all required formsÂ

• May be assigned other duties by supervisorÂ

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Skills & Qualifications:Â Â

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• Ability to manage multiple prioritiesÂ

• Demonstrates excellent customer service,communicationand time management skills.Â

• Basic knowledge of Microsoft Applications, especially Outlook,Wordand Excel.ÂÂ

• Command of information system hardware/software is preferredÂ
• Good written and verbal communication skillsÂ
• Strong customer service and interpersonal skillsrequiredÂ

• Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions.Â

• Computer and peripherals, standard and customized softwareapplicationsand tools, and usualoffice equipment.Â

• Ability toquickly and easily navigatethe property/buildingasrequiredto meet the jobfunctionsÂ
• Ability to lift 30 – 50lbsÂ
• Requires standing, sitting position forlong periodsof time, walking and occasionalclimbing when necessaryÂ

• Handle, finger, grasp and lift objects and packages; must be able to reach with handsand armsÂ

• The employeeis required towork at a personal computer for extended periods of timeas well as talking on the phone for extended periods of timeÂÂ

• Must have the ability to detect auditory and/or visual emergency alarmsÂ
• Occasional overtime may berequiredÂ
• Must have the ability to work extended/flexible hours, weekends, and attend Boardmeetings.Â

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Compensation :Â Â

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$16.00-$18.00Â perhourÂ

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Disclaimer Statement : Â Â

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The above informationonthis description has been designed toindicatethe general nature and level of work performedby employees within this classification. It is not designed tocontainor be interpreted as a comprehensiveinventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job. This is not anall-inclusivejob description; therefore, management has the right to assign or reassign schedules,dutiesandresponsibilities to this job at any time.Â

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