Description

The Workplace Design Guidelines and Standards team is looking for an experienced Senior Design Program Manager with strong cross-functional leadership skills to own the creation, implementation, and ongoing refinement of Design Guidelines for some of Amazon’s largest workplace programs such as Food and Beverage, Meetings and Events, and Commute. The Workplace Guidelines and Standards team’s mission is to deliver best-in-class, fully-integrated, accessible, and easily navigable documentation supporting the consistent design and delivery of corporate workplaces. This team ensures design practices align with Amazon’s high standards for corporate space, focusing on both innovative solutions and practical application across various design disciplines. As a Sr Design PM, you will have direct responsibility for coordinating with a wide variety of global and regional program owners and functional leaders to develop standards and guidelines to support new and stable programs. You will act as a Subject Matter Expert, consulting with Concept Designers and Design & Construction delivery teams. You will integrate constraints and requirements from cross-functional stakeholders into efficient, scalable globally-relevant documentation that is accessible, customer-friendly, and secure. With your global and regional teammates, you will evaluate and prioritize projects in response to customer needs and technical team inputs.

You bring most or all of the following to the role:

• Intermediate to advanced knowledge of building codes and accessibility standards.

• Strong behaviors in critical thinking, problem solving, issue resolution, risk assessment, and high attention-to-detail.

• Experience in managing and updating design standards and guidelines on a global scale.

• Experience in digital asset management and metadata-driven data architecture.

• Experience working in a matrixed organization.

Key job responsibilities

• Act as a Guidelines Subject Matter Expert (SME) by consulting with regional and global business partners during design development, business justification, and change management.

• Develop, or work with vendors to develop, standard specifications and guideline documents.

• Collaborate with global peers to elevate regional differences to a global perspective.

• Own the roadmap for new and revised guidelines and standards for Global Programs

A day in the life

The Sr Program Manager for Global Programs Guidelines will develop, publish, and maintain Design Guidelines and Standards. You will mainly collaborate with the Global Programs Design Manager from the Global Design Team, business team stakeholders, and program owners. Your Global Design counterpart will develop and publish Design Intent documents. You will review those Design Intent documents before they are finalized and act on them to translate the design to visuals and narratives that can be published as Guidelines. You may need to author - or engage a consultant to author - new documents that bridge the gap between what you receive from Design and what needs to be published in the Guidelines. A day in the life might be spent navigating and balancing multiple conversations, written requests, and constraints into visual and written instructions that help execution teams deliver outcomes aligned with Amazon’s high standards for corporate space. You work autonomously and creatively in a fast-paced, ambiguous environment. As a senior leader in the organization, you also role model best practices, influencing and operating at all levels - technical and non-technical - to overcome obstacles and deliver results. Your attention to detail and ability to inspect issues and processes brings simplified solutions to complex problems.

About the team

The Global Real Estate and Facilities (GREF) team provides real estate, facilities, and workplace services in over 60 countries. GREF is organized into three pillars: Regional Portfolio Management, Global Centers of Enablement, and Global Centers of Expertise. The Workplace Design and Construction team sits within the Global Centers of Excellence.

The Global Design team shapes design concepts that align with GREF's strategic vision and brand identity, enhancing employee well-being. The Workplace Guidelines team creates, implements, and refines Amazon's Global Workplace Design Guidelines and Standards. The Design & Construction delivery team builds new and refreshed office spaces, labs, production facilities, and more.

Amazon embraces diversity and inclusion through employee-led affinity groups, innovative benefits, and ongoing learning experiences. The team values work-life balance and encourages employees to find their own balance between work and personal lives. Mentorship and career growth are also prioritized, with a focus on knowledge sharing and providing development opportunities.

This role is an Individual Contributor, reporting to the Sr Manager of Workplace Guidelines. Other disciplines on the team include Global Furniture Guidelines, and Signage and Wayfinding Guidelines.

Basic Qualifications

• 8+ years of design program management experience

• 3+ years of experience in design program management for physical building (design/construction) programs, demonstrating progressive responsibility and increased scope.

Preferred Qualifications

• Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management

• Experience escalating issues and anticipating and making hard trade-offs between business and customer needs

• Experience in architecture, interior design, retail development, property development, planning, procurement, facilities management, and/or construction.

• Intermediate to advanced experience with AutoDesk Revit, Box, Adobe Creative Suite, Microsoft Office, and Smartsheet.

• Degree in Architecture, Real Estate, Construction Management, Construction Engineering.

• PMP Certification.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,500/year in our lowest geographic market up to $192,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.