Description

Amazon shipping is seeking a strategic and results driven leader to join as a Principal - Program Manager to lead a critical Program charter/Volume enabler for our org. We are looking for a talented individual who is able to work in an ambiguous environment, manage multiple stakeholders; and lead initiatives to grow WW SWA and the Program charter. You will have a detailed/analytical mindset as well as think big attitude and will be responsible to liaise with key stakeholders across Amazon Shipping Commercial/Product/Tech/Operations teams and external partner teams. You will be a natural self-starter who is comfortable driving complex cross-functional Programs and will have a strong management and analytical skills, and be an effective communicator.

As a Principal Program Manager, you will own the WW strategy development and execution for growth of the Program Charter. You should have proven experience in strategy, large-scale execution, entrepreneurial innovation, working cross functionally with operations and engineering teams, and people leadership in a matrix environment. This role requires comfort in ambiguous situations and maintaining a high bar in a dynamic, fast-moving environment. Strong business judgment, ability to influence cross-functional and remotely located teams, a customer-centric and creative mindset and strong analytical skills are also essential.

Key job responsibilities

• Manage the program charter by driving strategic initiatives for growth and quality improvement.

• Build and manage relationships with key stakeholders across Amazon Shipping. Commercial/Product/Tech/Operations teams and external partner teams.

• Define launch/implementation strategies for key initiatives, such as unlocking new volume categories and onboarding new shippers to Amazon Shipping

• Launch Amazon Shipping for the Program charter in new geographies by managing the end-to-end process from market assessment/regulatory compliance to local team hiring and infrastructure setup. Define the scaling plan and lead the effort to implement, manage, and measure growth in in newly launched geographies.

• Lead/support development of product and operational requirements in close collaboration with product, engineering, and operations teams. Guide the product development lifecycle through key stages, including ideation (PRFAQ), business requirements (BRD), system and operational design, build and launch phases to ensure new capabilities meet local market need.

• Lead and/or support in key leadership update documents such as MBR/QBR, WW VP goals review.

• Deliver clear and concise updates on status of the Program with detailed commentary on key challenges, risks and mitigations implemented.

About the team

Amazon Shipping is an industry leading shipping service provider (SSP) that offers better reliability and shipper/recipient experience at the right price point within every marketplace we operate. Over the last 25 years, Amazon has built a world-class operations with Amazon Fulfillment Network (AFN). Amazon Shipping has developed the technology, commercial expertise, and operational processes to externalize this network, reducing overall costs to Amazon through incremental density and monetizing our logistics capability. Our goal is to become customer obsessed and sustainable business, helping Amazon reduce its dependency on third-party SSPs and providing retailers with high quality shipping solutions.

Basic Qualifications

• 7+ years of working cross functionally with tech and non-tech teams experience

• 7+ years of program or project management experience

• 7+ years of managing, analyzing and communicating results to senior leadership experience

• Bachelor's degree

• Experience implementing repeatable processes and driving automation or standardization

• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• Experience delivering projects within scope, time, budget and quality

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.