Job Information
Amazon Sr Manager, Emerging Risk, Regulatory Intelligence, Safety and Compliance (RISC) in Arlington, Virginia
Description
Team Vision and Mission:
Our goal is to establish Amazon as the world's most reliable shopping platform for safe and compliant products. We are committed to shielding customers from unsafe, illegal, controversial, or policy-violating products, while enabling our Selling Partners to offer a wide range of safe and compliant products. We intend to achieve this on a global scale by, (1) Implementing a science-first approach to provide customers with trustworthy listings, (2) Creating user-friendly tools to simplify the compliance processes for our Selling Partners, (3) Actively engaging with external stakeholders to build public trust in our dedication to customer safety, (4) Disincentivizing bad actors from participating in our stores, and (5) Innovating to reduce operational costs. This role is part of the Seller Compliance Enablement Vertical, which aims to educating, engaging and as a last resort taking account enforcement actions to drive product compliance for our catalog WW. We also aim to proactively detect and swiftly enforce bad actors who intentionally violate them. We aim to achieve this through, (1) leveraging LLM generated seller education that is dynamic and tailored to proactive education and compliance enablement, integrated with AI-guided real-time support services; and (2) disincentivizing bad actors through civil and legal actions deterring them from using our platform.
Required Skills
This position demands a diverse skill set, encompassing strategic thinking and in-depth analytical problem-solving. The ability to make high judgement, effective and high velocity decisions is crucial. Candidates must excel in communicating complex technical and operational issues in clear business language and you must be comfortable performing in a highly collaborative environment and working with your peers to accomplish the objectives of the organization
Key job responsibilities
Manage a global team of risk managers
Accountable for establishing the vision, strategy, and implementation of all pivotal outcomes for the team
Define, implement, manage and execute program objectives, including the tracking of metrics and key performance indicators to evaluate program efficacy and drive ongoing improvements
Collaborate with diverse cross-functional teams to evaluate existing controls and influence technology and science teams in developing scalable seller experience tools and workflows.
Regularly communicate with senior leadership on progress to goals, alignment with deliverables and seek support where necessary
About the team
Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Basic Qualifications
A Bachelor's degree or higher
Over 10 years of leadership and people management experience in a dynamic operational setting
Proficiency in Program/Project management
Demonstrated involvement in developing and contributing to strategic planning processes
Proficient capability to gather and analyze data to inform business strategies and decisions
Effective coaching and leadership skills that enhance team performance
Preferred Qualifications
Advanced degree (MBA, MS, etc.)
Proficiency in oral and written communication, along with the ability to define technical requirements and prioritize tasks
Capability to navigate ambiguity and adapt to a dynamic work environment and fast-paced workflow
Proven track record of meticulous attention to detail, self-motivation, and follow-through
Sound business acumen, demonstrated influence, and robust analytical reasoning are vital for success in this role
Experience with extensive e-commerce platforms encompassing intricate business processes
Proficiency in 6 Sigma and Lean Manufacturing methodologies aimed at reducing waste, preventing defects, and optimizing processes
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $142,700/year in our lowest geographic market up to $236,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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