Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Deployment Services Project Manager will be responsible for the implementation and deployment of all infrastructure related requirements for NTT customers within the region in which they are located. Standard suite of services implemented include IT and data center related infrastructure from small, medium and enterprise client base. This position is accountable for the planning and managing of such requirements independently, while defining project timelines, and performing quality assurance on the installation and de-installation activities for internal and external customers. The Deployment Services Project Manager is accountable for delivering critical facility documentation at closeout of each project, as well as status reporting and maintenance of as-built specifications to meet Deployment Services records retention standards.

What you'll be doing

ESSENTIAL DUTIES & RESPONSIBILITIES

• Lead all aspects of client facing infrastructure projects from pre-implementation to post-implementation

• Identify construction issues, concerns, and defects, perform analysis, and present proposed solutions to manager; communicate information to client and project stakeholders.

• Review drawings and documentation submitted by contractors meet required specifications.

• Identify and perform ad-hoc analysis, as needed to support decisions and project delivery.

• Ensure product quality, manufacturing, and serviceability meets installation standards.

• Gathers customer requirements and specifications

• Develops project plans and provides Basis of Design, supporting drawings and other associated documentation

• Provides ongoing project management for infrastructure projects throughout the life of the customer contract

• Implements contracted services on time, within budget and according to specifications

• Recommends appropriate process and procedure revisions as needed to focus on continuous improvement

• Schedules and facilitates weekly project status meetings with clients, vendors, and internal project team

• Works with Deployment Services contractors and internal teams to coordinate and report on the implementation of projects

• Works with Deployment Services contractors and internal teams to coordinate and report on quality assurance testing

• Determines scope, milestones, tasks, risks, assumptions, objectives, and dependencies relating to projects

• Uses Microsoft Project and SharePoint to document, schedule, track, and report on the various projects

• Uses Salesforce to track revenue milestones

• Documents, publishes, and tracks action items, owners, and due dates

• Interfaces with customers, vendors, and internal departments as necessary

• Coordinates, places and tracks equipment orders and shipments to meet project deadlines

• Escalates team and client issues as appropriate

• Develops and maintains various client account documentation

• Works with the technical staff to ensure test plans have been completed

• Prepares status reports to keep management, clients, and project team informed of project status and related issues

• Coordinates and responds to requests for changes from original specifications

• Tracks and reports on quality assurance metrics

• Adheres to pre-defined departmental objectives and metrics to provide high level of customer service

• Supports strategic departmental objectives

• Responsible for safety adherence and reporting

• Performs other tasks as assigned

KNOWLEDGE, SKILLS & ABILITIES

• Strong proficiency with MS Office Suite (Word, Excel, PowerPoint, Project)

• Working knowledge with drawing packages such as Visio and/or AutoCAD

• Working knowledge of Windows, Salesforce, and SharePoint

• Knowledge of IT and data center infrastructure

• Knowledge of SSAE 16 and other industry certifications a plus

• Possess excellent problem solving, critical thinking and interpersonal skills

• Possess excellent verbal and written communication skills

• Possess excellent customer service skills

• Highly motivated self-starter

• Ability to multi-task and remain calm in dynamic environment

#GlobalDataCentersCareers

EDUCATION & EXPERIENCE

• B/S degree or equivalent education and/or work experience required.

• Must have a minimum of 7 years of relevant work experience that includes 2 years of experience within the data center co-location industry is required.

• Project management certification is preferred.

PHYSICAL REQUIREMENTS

• Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.

• This position requires the ability to lift and carry objects weighing up to 20 pounds.

WORK CONDITIONS

• Data Center and typical office environment with daily usage of a computer and/or workstation keyboards and terminals.

SPECIAL REQUIREMENTS

• Periodic travel to other locations, customer, or vendor sites.

• Must be able to respond to emergency situations at the data center

• Responsible to carry a cell phone and provide 24 x 7 support as needed

• Must be willing to work outside normal business hours, including weekends, late nights, holidays

This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $ 101,000 - $ 130,000.

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Workplace type :

On-site Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.