Job Description:

General Job Summary:

Responsible for the purchasing activities of goods and services needed by the

university. May include contracting for professional services and equipment acquisition.

General Job Responsibilities:

•Serves as the initial contact for customers. Guides and assists customers with highly complex questions, paperwork, and requirements, as they relate to financial and business activities such as billing, refunds, etc. Mentors, coaches, and trains lower level employees in customer service and department policies.

•Often directs work, trains, and/or supervises other staff or student employees.

•Performs financial analyses and makes recommendations based on data.

•Reviews the work of other employees for accuracy and compliance with accepted standards and University policies.

•Issues purchase orders in accordance with functional policy. Communicates with internal and external customers to manage purchasing.

•Analyzes and monitors department and program budgets. Approves and tracks expenditures.

Department Specific Job Summary:

Primary contact to the issuing bank for the payment card program. Primary support to customers for the PCard program and associated software solutions. Provides PCard and travel data analysis support to campus and to management. This position is responsible for policy/procedure compliance monitoring.

Department Specific Job Responsibilities:

•Serves as primary customer support for the PCard program including:

-Oversee issuance, modifications, and revocation process for pcards.

• Process applications for cards ensuring accurate completion of applications, compliance with relevant approval structures and attestation requirements by the cardholder.

• Serve as primary contact with the issuing bank for fraud or dispute charges.

• Monitors and replies to customer questions and concerns through the Finance ticketing system.

•Processes transactions to Oracle from the third-party system daily. This includes:

• Completing the daily exceptions process within the third-party system.

• Researching and assigning orphan transactions.

• Recording taxable gifts to individuals that are purchased on a PCard.

• Monitoring for personal transactions and refund documentation.

•Oversees record keeping for the PCard infraction tracker, application log, pcard and travel exceptions, and card modifications. Works with management on cardholder compliance communications as needed. Assists management with records requests pertaining to Pcard and Travel Data.

Minimum Qualifications:

Knowledge of finance and business technical and practical concepts, processes, and methods typically obtained by a high school degree or GED or equivalent and a minimum of 5 years related experience.

An equivalent combination of education, training, and experience is acceptable.

Specific knowledge, certifications, and licensure will apply at the position level.

Preferred Qualifications:

No change

Planning Unit: Vice President for Finance & Administration

Department: Accounts Payable

Applicants may contact this person if they have questions about this position: Polly Mitchell, mitchep2@ohio.edu

Employment Type: full-time regular

Advertised Salary:

AFSCME 3200 |14| $16.84 – $21.48 per hour