Primary Responsibility :

Expert in Americold application software, with a focus/emphasis on AS400/P2 if so directed, as pertains to business logic, software configuration and operational process deemed key to the daily plant operation within Americold as directed or as needed in Commercial Master Data department. Apply proven communication, analytical and problem-solving skills to the software development life cycle in their designated area. Drive out the key global business requirements and translate into workable requirements containing process information, data flows, comprehensive functional specifications and test plans - challenging any requests that may be unreasonable or unnecessary - and ultimately ensuring that project deliverables are met according to requirements. Creation and maintenance of up-to-date documentation pertaining to core IT processes, software and business logic, software configuration as well as identification of hardware and infrastructure used to support. Create and provide structured training and/or content for other IT members. Provide detailed knowledge and support to all levels of the organization as required.

What You'll Do :

May design solutions related to AS400/P2 as pertains to warehouse management systems transportation, and labor management. Interface with EDI, Web, and Data Warehouse applications. Prepare detailed functional requirements for software development. Maintains software design principles to guide and govern how application solutions will be designed, integrated and implemented to lower costs and improve application maintainability, flexibility, scalability, robustness, performance, and ability to troubleshoot Follow established procedures for the design, coding, and testing of new software. Monitor performance of new applications. Produce thorough test plans and any specific test and load test conditions that must be met for all sites affected by software alterations. Perform UAT on software to ensure changes function for all sites. Supply knowledge and/or training as applicable to roll-out changes across applicable sites Assign and direct work. Monitor adherence to performance standards. Prepare time estimates for a project and detailed time estimate for each program within the project. Apply Americold Project Management Methodology for successful implementation of IT Solutions in all projects ranging from new business launches to support of current business processes Work closely with the internal/external customer responsible to perform any tasks required as related to critical software and/or process alterations - such as: solution design, software and process testing, systems configuration, process and information flow documentation maintenance, performing of UAT's, coordination of information distribution to site, etc... Generation and compilation of corrective action documents, complete with probable causes and possible solutions to systems issues and follow through to deployment of solution Maintain detailed knowledge of where and how assigned disciplines are utilized across the organization. Close working relationship with the sites to create and maintain a cohesive and connected business system to support the needs of the business Perform majority of level two support on critical applications within the Americold organization, escalating as required Ensure compliance with employment laws such as Equal Employment Opportunity and Affirmative Action. Other duties as requested. LEVEL 2: Performs work under minimal supervision for small to medium-sized projects. May require more supervision for larger, more complex projects. Maintains an intermediate-level workload. Has 3-4 years of relevant experience with implementing, configuring and maintaining ERP software applications functionality such as WMS, Distribution, Transportation, and Labor Management.

Travel 10-20%

What Experience and Education You Need :

Bachelors of Science degree in C mputer Science or equivalent; or equivalent combination of education and experience required. Experience with implementing, configuring and maintaining ERP software applications functionality such as WMS, Distribution. Strong knowledge in AS400 iSeries, RPGLE, LANSA languages is a benefit Relevant programming experience preferred Familiarity with XML and other integration platforms

What Could Set You Apart :

Needs to be a first-class problem solver - Logical and efficient, with keen attention to detail. Able to boil complex problems down to their constituent elements, and then formulate and evaluate a range of alternative solutions. Must have excellent conceptual design skills - an instinctive feel for which solutions 'fit' and which need rethinking. Knowledge of transportation and warehouse industries. Demonstrated planning, task organizing and execution skills. Strong communications skills (written/verbal), with emphasis on demonstrated ability to translate complex concepts between business and technical groups. Experience and/or knowledge of FMEA, ITIL, COBIT, ISO, and Project Management Methodologies Project management experience. Strong customer service orientation. Ability to work in team-oriented environment.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer :

Our associates know the answer to the question What's in it for me We offer best-in-class...

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity