PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

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Compliance Analyst

As a Member of our Legal compliance group, you will perform testing activities to assess the design and effectiveness of various global compliance risks and controls and identify potential control gaps for remediation.

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tell us that co-located collaboration strengthens connections, drives innovation, and accelerates learning. This role is expected to come into our Atlanta office once per month so you can thrive in your new role and fully embrace being a Dutonian!

Key Responsibilities

• Perform gap assessments of existing global compliance policies, processes, and controls, identifying and documenting deficiencies and areas for improvement.

• Conduct design and operating effectiveness testing to assess compliance controls in accordance with established testing plans and procedures. In collaboration with various stakeholder groups?

• Document testing results, observations, and recommendations with clear and concise detail to support conclusions and recommendations.

• Help prepare reports summarizing test results, findings, and resolution plans for review by leadership and stakeholders.

• Monitor the progress of remediation activities and track status to ensure timely resolution of identified findings, communicating all findings with leadership.

• Support the development and enhancement of testing methodologies, tools, and frameworks.

• Conduct ongoing monitoring and assessment of Denied Party Screening to ensure adherence to regulatory requirements, specifically covering prohibited relationship reviews and other compliance risks as needed.

• Support the design and improvement of global compliance monitoring programs.

• Monitor the compliance landscape and research potential compliance issues that could affect the company.

• Participate in long-term projects dedicated to maintaining the company's high compliance standards in line with evolving regulations.

• Stay current on applicable US federal and state regulatory compliance updates and foreign compliance changes to regulations that can affect the company.

• Support the development of formal compliance monitoring and testing policies and procedures.

• Assist the Privacy and AI Teams with various tasks, such as maintaining records of processing activities, data processing inventory, metrics reports, and Privacy policies, procedures, requirements, and notices.

• Help develop and deliver enterprise-wide and role-based training in compliance areas, including Privacy and AI.

• Manage external-facing Privacy and AI inboxes and help answer customer inquiries and questionnaires regarding compliance programs, such as security and AI.

Communication and Influence skills are critical to this role:

• Experience in writing crisp, clear, accurate reports to summarize issues identified.

• Communicate and work effectively with diverse teams, listen actively and incorporate others’ perspectives, and have a track record of successful teamwork.

• Builds effective relationships with stakeholders, including clients, team managers, cross-functional partners, and external partners.

• Easy to approach and builds appropriate rapport.

Basic Qualifications:

• Bachelor’s degree.

• 3 - 5 years of relevant work experience, such as knowledge of testing life cycles and methodologies and performing gap assessments of existing compliance policies, processes, and controls to identify deficiencies and areas for improvement.

Preferred Requirements:

• Public company experience

• 3+ years of previous experience or coursework in compliance, risk management, internal audits, or a related field is preferred.

• Familiarity with industry-standard compliance tools such as governance, risk, and compliance (GRC) platforms.

• Familiarity with regulatory requirements applicable to Federal Contracts

• Expertise in auditing/testing Code of Conduct, Anti-bribery, and FCPA programs.

• Strong analytical, investigative, and reporting skills.

• Excellent interpersonal skills and a collaborative team player.

• Ability to articulate views and approaches both verbally and in writing, concisely and persuasively.

• Ability to present to and respond effectively to multiple internal stakeholders at various levels of leadership.

• Curiosity, a desire to learn in various areas, a strong work ethic, and a high level of integrity.

• Dedication to fostering an inclusive culture and valuing diverse perspectives.

• The ability to be flexible and pivot fast in an ever-changing environment.

The base salary range for this position is 100,000 - 156,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

How we work

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

• Champion the Customer | Put users first to design great products and experiences.

• Run Together | Build strong teams that amplify our impact on users.

• Take the Lead | Disrupt and invent to be the first choice for users.

• Ack + Own | Take ownership and action to deliver more efficiently to users.

• Bring Your Self | Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (https://careers.pagerduty.com/global-benefits) .

Your package may include:

• Competitive salary

• Comprehensive benefits package from day one

• Flexible work arrangements

• Generous paid vacation time

• Paid holidays and sick leave

• Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO

• Company equity*

• ESPP (Employee Stock Purchase Program)*

• Retirement or pension plan*

• Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*

• HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

• Paid volunteer time off - 20 hours per year

• Company-wide hack weeks

• Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site (https://careers.pagerduty.com/home) and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.