Overview

Be inspired. Be valued. Belong.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1

• Student Loan Repayment Assistance & Reimbursement Programs

• Family-focused benefits

• Wellness incentives

Ongoing mentorship, development, leadership programs...and more!

Description

The team at Emory Healthcare makes a difference every day united by our purpose of Improving Lives and Providing Hope. Named one of Newsweek’s Top 100 Most Loved Workplaces and with the most ANCC© Magnet designated facilities in Georgia, Emory Healthcare looks to create an unparalleled experience for our employees, our patients, and their families. One of the organization’s strategic plan pillars that help us achieve this purpose is centered on Emory Healthcare’s commitment to our people. Specifically, we are focused on building the Best Place to Work, Learn and Grow environment. This mission has grown in importance and complexity as a result of the significant post-pandemic healthcare industry disruption. We are faced with the challenge to reimagine, redesign and find new ways of working together, retaining and growing talent.

As part of this work, we are enhancing the new hire orientation experience and development opportunities for our teams, setting them up for success early on. If professional challenges excite you, and you value the opportunity to create and build new solutions for nursing and patient care clinicians, this role presents an unparalleled opportunity for impact of your work and expertise.

The Director Clinical Onboarding & Development role is part of the Emory Healthcare’s System Talent team and directly enables our commitment to be the best place to grow by building and deploying an effective New Employee Orientation and development programs that optimize the learners’ experience and business impact. The role reports to a Corporate Director Learning & Development and will be responsible for the Emory Healthcare system-wide Patient Services Orientation (PSO) and the design of specific development content for clinical leaders in alignment with the Emory Healthcare’s core leadership development programs.

The role will leverage strong facilitation skills to connect with our program participants and support their learning experience and insights. Close partnership with our nursing and clinical leadership teams to inform orientation and clinical leaders development needs is key for success in the role. As a core member of the Learning and Development team the Director Clinical Orientation and Development will also support the delivery of dedicated content for clinical leaders as part of our core programs as needed.

Focus Areas for Highest Impact:

Program Management

• Lead the development of a redesign of the methods, timing and implementation plans to ensure agreed outcomes in PSO orientation, professional skills and leadership development for clinical/patient facing leaders are achieved.

• Own the Clinical/Patient Facing leaders development track including the creation and continuous improvement of content design and ongoing delivery across Emory Healthcare. Work closely with Clinical and nursing SME’s to design relevant, current and prepare faculty for each program section.

• Own reporting for clinical orientation to measure progress and impact of the sessions with desired outcomes and ensure that continuous improvements are made.

• Monitor, review and conduct program evaluations to measure effectiveness, training impact, ROI/costs, and compile training progress reports.

• Own communications strategy to drive awareness of clinical/patient facing development programs including partnering with EHC communications team and internal instructional design experts on marketing materials such as brochures, catalogs, emails, system communications etc.

• Own program logistics by establishing program agendas, room bookings, organizing catering, scheduling speakers and coordinating training invite etc.

• Maintain professional growth by participating in educational programs and professional organizations and activities to maintain a knowledge of national trends and to promote leading edge performance and expertise within the department.

• Work with HRBP’s, nursing and clinical leaders, business stakeholders to ensure we deliver relevant, meaningful and practical learning solutions at scale.

Advanced Facilitation

• Facilitate high quality programs using various forms and formats including group discussion, lecture, simulations, videos and platforms to support virtual and in-person learning(occasional travel may be required).

• Partner with clinical SME’s and faculty experts to prepare them for their orientation sections, ensure engaging and impactful content for our participants

• Maintain regular cadence of incorporating orientation program feedback and changes in the business to update content timely

Program Design

• Design clinical orientation and onboarding programs to address point of care needs relating to clinical competency, professional development, functional development, team building, and leadership development for clinical staff.

• Curate content into multi-modal experiences for maximum training and development impact.

• Research new training materials and best practices to address orientation needs and to improve engagement with participating employees.

Perform other program design related work in response to business needs

Skills and Experience Requirements

• Clinical / patient-facing experience in an inpatient or clinical environments

• Ability to design and deliver highly engaging and impactful learning content

• Strong understanding of challenges in hospital environments and patient facing roles

• Specialist-level depth in learning and development expertise

• Strong facilitation, interpersonal and communication skills with the ability to relate to a variety of audiences

• Strong experience partnering and stakeholder engagement

• Effective project management skills; organized and detail-oriented

• Ability to apply functional expertise to design and deploy learning solutions

• Strong communication skills; ability to effectively present learning analytics and qualitative insights concisely to leadership

• Innovative thinking and proven ability to research innovative learning and development practices and tools to continuously enrich and enhance Emory Healthcare learning and development practice

• Tolerance for ambiguity and the ability to adapt to changing business needs

• Customer centricity and ability to build strong working relationships with internal and external partners

• Strong problem-solving capabilities

• This is a Hybrid role. Ability to travel to Emory Healthcare locations in the Atlanta area and deliver in-person orientation each week is required

• Master’s Degree inEducation, Industrial Psychology, Nursing or related field preferred;

Additional Details

Supporting a diverse, equitable and inclusive culture. Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members. Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

ACCOMODATIONS: EHC will provide reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.”

PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.

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Division Emory Healthcare Inc.

Campus Location Atlanta, GA, 30345

Campus Location US-GA-Atlanta

Department EHI Talent, Learning & Culture

Job Type Regular Full-Time

Job Number 136275

Job Category Clinical & Nursing Support

Schedule 7:30a-4p

Standard Hours 40 Hours

Hourly Minimum USD $0.00/Hr.

Hourly Midpoint USD $0.00/Hr.

Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.