Manager, Organizational Change Management / Business Readiness – Technology Initiatives

Southern Company Services, Strategic Initiatives

WORK LOCATION, SCHEDULE, & TRAVEL

• This position will be based out of Birmingham, AL or Atlanta, GA, however candidates living outside of the area may be considered with the expectation that they could successfully telework and would be willing to travel to work and/or field location on a routine (to be determined) and as-needed basis.

• Hybrid work schedule (both in-office and telecommute); currently three (3) days in-office and two (2) days telecommute (subject to adjustment).

• Relocation assistance may be provided if the successful candidate does not currently live within a reasonable commuting distance.

• Travel expectations – approximately 25% per year, to include both office and field locations as dictated by business need.

POSITION SUMMARY

The Manager, Business Readiness and Organizational Change Management (OCM) is responsible for leading the development and execution of change management strategies and plans to ensure successful adoption and implementation of business technology initiatives. This role will oversee the OCM process for guiding the business through change by managing the “people” side of change using a framework to prepare leaders and stakeholders to better manage and adopt change for sustained business value.​

Business Readiness/OCM is defined as the business approach to manage the transition or transformation of the organization capabilities, people, processes or technologies​​​​​​​. Business Readiness/OCM works to ensure the changes introduced by the initiative render intended results and outcomes by focusing on the people side of the change.

• Leadership Engagement & Alignment: Align leaders to overall strategic objectives and define leadership roles and engagement activities associated with technology delivery

• Communication & Engagement: Promote buy-in and stakeholder engagement throughout the technology delivery using a tailored communication and engagement approach

• Learning & Proficiency: Facilitate the design and deployment of a role-based learning program to enable end users to perform their job functions using new systems and processes.

• Readiness & Adoption: Prepare the organization by defining readiness and adoption criteria and assessing readiness throughout the technology delivery

POSITION QUALIFICATIONS

Education:

• Bachelor’s degree in Organizational Development, Engineering, Human Resources, or business-related field required.

• A Master’s degree is a plus

Experience:

• At least 5 years of experience in a leadership or management position (w/ direct reports), with a proven track record of leading and developing teams.

• Proven ability to navigate in a matrixed organizational structure.

• Experience in developing and leading change management strategies that support transformation initiatives, technology implementations, process changes, etc.

• Proven ability to lead and manage multiple projects under tight deadlines and adapt to a changing environment

• Experience in the utility or energy sector is a plus.

• Change Management certification a plus.

Knowledge, Skills & Abilities:

• Strong knowledge of change management principles, methodologies, and tools.

• Excellent leadership and people management skills, with the ability to motivate and inspire a team.

• Exceptional communication skills, both written and verbal, with the ability to effectively convey complex information to diverse audiences.

• Strong analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions.

• Ability to work collaboratively with cross-functional teams and build strong relationships with stakeholders at all levels of the organization.

• Proficiency in project management, with the ability to manage multiple projects simultaneously and meet deadlines.

• High level of emotional intelligence and interpersonal skills, with the ability to navigate and resolve conflicts.

• Innovative; takes initiative & ownership; and demonstrates personal responsibility; decisive and flexible

KEY JOB RESPONSIBILITIES

• Provide thought leadership, structure, estimating, and resource management for Organizational Change Management (OCM) for Technology Initiatives across Power Delivery. This includes development and sustainment of OCM standards, processes, and deliverables focused on driving the necessary behavioral shift required when introducing new/updated technologies.

• Provide and lead a structured, thorough, business-centered approach to business readiness preparation that is based on the size and nature of the project and guide the business through readiness preparation.

• Advise leaders on proactively managing stakeholders, including anticipating and mitigating risks and issues, navigating stakeholder conflicts and prioritization, and facilitating adoption of technology and processes across functional areas and operating companies

• Develop comprehensive measurement tools and KPIs to gauge the change program’s effectiveness and improve short-and long-term planning, strategies, and tactics.

• Set team goals, provide coaching and feedback, and developmental opportunities to direct reports.

• Build relationships and establish and maintain SOWs with external providers to supplement resources, as needed, to deliver effectively for our organization.

• Foster a culture of continuous improvement by capturing lessons learned and best practices.

• Model and support Safety Excellence and Human Performance initiatives.

• Champions a culture that values safety, diversity, equity, and inclusion.

• Identify functional area priorities and timelines that may create challenges with adoption (e.g. Rate Cases, large technology implementations)

• Collaborate with OCM resources, project managers, business leaders, and other stakeholders to integrate business readiness and OCM activities into project plans

• Foster enterprise adoption of Organizational Change Management (OCM) for technology initiatives with a focus on Power Delivery.

BEHAVIORAL ATTRIBUTES

• Demonstrate Southern Company’s Our Values – Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance.

• Fosters an optimistic and positive work environment where innovative ideas are brought forward by the team and acted on.

• Safety focus and a strong personal safety record.

• Be a champion of Diversity, Equity, and Inclusion (DE&I).

BENEFITS

• Competitive Pay

• Excellent benefits packages which include:

  • Medical and dental coverage

  • Defined Pension/Cash Balance Benefit Plan

  • Performance-sharing plan

  • 401(k) plan with a generous company match

  • Bonus opportunities

  • Tuition Reimbursement

*Please submit an updated resume with your application*

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com .

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 9335

Job Category: Engineering

Job Schedule: Full time

Company: Southern Company Services