Principal Consultant

Most of your time will be spent with our customers helping guide pharmacy automation and improve business outcomes while working in parallel with cross-functional teams. We will look to you to provide experiences that compel our customers to partner with us. You will advise customers on workflows that optimize medication management to create safety and more efficient ways to manage medications across all care settings.

Your key responsibilities

• Responsible for overseeing the overall design and planning for large, complex, strategic projects and owning the overall outcomes.

• Provide on-site representation from the Professional Services organization in a healthcare setting.

• Responsible for ensuring multiple, large concurrent implementations meet the customers desired outcomes.

• Delegate project tasks to more junior resources while influencing outcomes to meet project timelines, as well as the adherence to best practices, policies, and procedures.

• Facilitate in person and virtual meetings with a high level of effectiveness.

• Communicate to leadership and develop mitigation strategies for potential risks (people and technology) that will impact customer relationship and project timelines.

• Accountable for delegating and coaching a collaborative team of consultants.

• Drive compliance with a team of consultants in meeting client utilization metric.

• Accelerate customer performance with our products by expertly structuring and facilitating collaborative problem solving.

• Influence thought leadership while contributing to customer satisfaction and success of project implementations collectively with the project management and technical services team.

• Contribute to customer satisfaction and success of project implementations collectively with the project management and technical services team.

Required knowledge and skills

• Excellent written and verbal communication skills, comfort leading conversations with audiences of all levels to articulate customers’ needs and provide advanced data or analysis. Bring thought leadership to our organization and clients.

• Ability to anticipate client needs and formulate recommendations.

• Proactively identify opportunities or gaps in process that will improve customer experience.

• Exceptionally high organizational and time management skills.

• Extensive Omnicell product knowledge and experience with technology within a cloud-based platform and delivering solutions as a service.

To qualify for the role

• Excellent communication and interpersonal skills.

• High level of initiative, ability to provide upward communication.

• Life-long learner continuously thriving in a fast-paced innovative technology company.

• Curious – Always searching for the ‘why’.

• Advanced skills with Microsoft Office applications including Microsoft Outlook, Word, PowerPoint, and Excel.

• Omnicell internal candidates’ completion of department specific trainings and mentoring.

Education and Experience

Minimum 2 years’ experience in healthcare setting w/ Associates Degree or Professional Healthcare Certification OR BA/BS degree

AND

5 years of experience consulting on healthcare solution implementations

Preferred : BS/BA degree in Healthcare, Project management, Business, Finance, or IT/IS

Working Conditions

• Must be able to travel based on requirements for assigned project work (up to 100%)

• Must be able to lift/push heavy equipment and have good dexterity for doing routine configuration tasks.

Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”  

Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy. 

Our guiding principles inform everything we do: 

• As Passionate Transformers , we find a better way to innovate relentlessly. 

• Being Mission Driven, we consistently deliver on our promises. 

• Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation. 

• Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.

• Intellectually Curious, eager to think deeper to learn and improve.

• In Doing the Right Thing , we lead by example in ALL we do. 

We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster diversity and inclusion, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.

About The Team

Omnicell is dedicated to fostering a diverse and inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at Recruiting@omnicell.com .

At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.

Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.

Job Identification: 2445

Job Category: Packaging Support

Posting Date: 11/25/2024, 8:51 PM

Job Schedule: Full time

Locations: Austin, TX, United States

Chicago, IL, United States

Dallas, TX, United States

Atlanta, GA, United States

Pittsburgh, PA, United States

Job Level: Experienced

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.