PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

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About the Job

PagerDuty is seeking an outstanding attorney and team player with a strong privacy and data protection background to join our team as a Senior Privacy and Product Counsel to help anticipate the unexpected in an unpredictable world. This role will report to the Associate General Counsel of the Product and Public Policy Legal Team.

You will use your experience in privacy and data protection to drive and mature PagerDuty’s privacy program, supporting various privacy needs and preparing our program for the future. You will also lead or support other product or technology-related projects as new priorities arise, learning new areas as needed. You will collaborate with internal clients and legal specialists across our collaborative culture.

The ideal candidate has shown the ability to build deep expertise in privacy law, to craft creative solutions, and to drive projects forward. This person is also a highly motivated team player who loves to learn and is excited to make an immediate impact to the company’s values and growth.

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tell us that co-located collaboration strengthens connections, drives innovation, and accelerates learning. This role is expected to come into our Atlanta office once per month so you can thrive in your new role and fully embrace being a Dutonian!

What You’ll Do:

• Further scale, drive, and mature PagerDuty’s privacy program, including by planning and implementing self-help resources, trainings, tools and systems. Think ahead, see around corners, and help prepare for the privacy landscape of the future.

• Support revenue objectives by collaborating with our Commercial Legal and Deal Desk teams to provide clear and concise counsel on privacy issues for customer deals, including DPAs and questionnaires.

• Learn and understand PagerDuty’s business and technical operations and develop solutions to legal issues that take both of these into account.

• Collaborate across the company (including with Product Counsel, Marketing Counsel, Procurement Counsel, Security Managers, Engineers, Product Managers, and IT managers) to support a variety of privacy matters and initiatives, such as data mapping, privacy by design, impact assessments, vendor data protection, privacy notices and policies, subject access requests, and incident response.

• Maintain awareness of the privacy legal landscape as PagerDuty’s privacy subject matter expert, collaborating with outside counsel as needed on complex, higher-risk matters.

• Monitor and analyze emerging privacy and data protection laws, regulations, enforcement activity, trends and industry best practices. Collaborate to develop PagerDuty’s public policy positions in privacy and data protection. Advise on likely trends and best practices to prepare for the future.

• Support non-privacy projects based on business priorities as a legal generalist, learning new areas of law as needed. Such projects may include non-privacy product counseling areas, dispute resolution, or IP matters.

Basic Qualifications

• A law degree and active membership in at least one U.S. state bar in good standing.

• Authorization to practice law in the state where you will be based, or eligibility to become authorized (e.g., eligible to register for an in-house counsel status in a state that offers such status).

• 5+ years of legal experience at a leading law firm, in-house legal department, or governmental agency, including 3+ years of hands-on privacy experience.

Preferred Qualifications

• Deep experience in privacy, including experience in GDPR, CCPA, and, ideally, other privacy frameworks as well.

• A love of issues that lie at the intersection of law and technology, including understanding the technical details. Preferably some experience in litigation, M&A deals, regulatory inquiries, product counseling, or IP.

• A track record of successfully investigating, analyzing, and solving complex legal issues, and developing practical risk mitigation options.

• A demonstrated ability to concisely, accurately, and clearly explain legal considerations with context to a wide range of audiences, both orally and in writing, including translating between legal frameworks and technical details.

• A history of building collaborative relationships and catalyzing others.

• A demonstrated ability to envision and lead complex projects to successful completion, and to manage multiple projects at once, ensuring focus on the highest priority needs.

• A track record of identifying the most important issues, explaining why they matter, and developing practical solutions.

• A demonstrated ability to act on the best information available and manage uncertainty, including in areas of newly emerging and evolving laws.

• A desire to learn, a strong work ethic, a high level of integrity, and dedication to providing top-notch legal counsel.

• A team player-mindset with a positive attitude, a love of solving problems, and a passion for delighting customers and earning their trust.

The base salary range for this position is 168,000 - 262,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

How we work

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

• Champion the Customer | Put users first to design great products and experiences.

• Run Together | Build strong teams that amplify our impact on users.

• Take the Lead | Disrupt and invent to be the first choice for users.

• Ack + Own | Take ownership and action to deliver more efficiently to users.

• Bring Your Self | Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (https://careers.pagerduty.com/global-benefits) .

Your package may include:

• Competitive salary

• Comprehensive benefits package from day one

• Flexible work arrangements

• Generous paid vacation time

• Paid holidays and sick leave

• Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO

• Company equity*

• ESPP (Employee Stock Purchase Program)*

• Retirement or pension plan*

• Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*

• HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

• Paid volunteer time off - 20 hours per year

• Company-wide hack weeks

• Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site (https://careers.pagerduty.com/home) and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.