Description

Amazon Freight is seeking a highly skilled and motivated Supply Chain Manager to lead our growing Small/Medium Business (SMB) Shipper Support Teams. This is an exciting opportunity to join a new team in a huge growth area for Amazon.

Responsibilities include, but are not limited to:

• Continual, tactical communication with external customers (Shippers/Receivers, Vendors/Sellers) and internal customers (Sales, Retail, Finance, Software Support, Fulfillment Centers, Operational Partners)

• Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed

• Develop performance metrics to assist with driving business results.

• Lead initiatives to re-engineer business processes, and identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations.

• Scoping business and functional requirements for the Amazon tech teams who create and enhance the software systems and tools we use

• Understand the business impact of the trends and make decisions that make sense based on available data.

• Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.

• Work within various time constraints to meet critical business needs, while measuring and identifying activities performed

• Author and present weekly findings and the variances to goals, and present these finding in a review forum.

• Propose improvements to our optimization software and other tools for ease of use as well as efficacy.

• Must be flexible to work all shifts day or night and some weekend shifts as needed, as this team provides tactical support to Amazon Freight

This position can be based out of Nashville, TN or Atlanta, GA.

Key job responsibilities

AFE is in start up mode and growing fast. This role will lead the SMB Shipper Support team which is a critical role in the AF Org. An ideal candidate has a strong ability to Earn Trust with both internal and external stakeholders in an effort to drive scalable solutions. They will be responsible for developing our talent pipeline at the manager and associate level. This is a people leader role.

Basic Qualifications

• 5+ years of working cross functionally with tech and non-tech teams experience

• 5+ years of team management experience

• 5+ years of cross functional project delivery experience

• 5+ years of program or project management experience

• 2+ years of supply chain experience

• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• Experience managing, analyzing and communicating results to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.