About Us

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.

What you'll Do

Plan, execute, and finalize large, complex programs according to scheduled deadlines and within budget while meeting or exceeding projected business benefits. This includes acquiring resources and coordinating the efforts of team members in order to deliver programs according to plan. The Senior Program Manager will work with project executives and design leads to define the program's scope/objectives and manage the program through all phases of Americold PMO methodology and project life cycle. The Senior Program Manager will also oversee other Program Managers on the team, providing quality checks to their workplans while serving as their resource manager. The Senior Program Manager will travel with the PM's to support key customer-facing and supplier coordination meetings.

Develops and executes program work plans and revises as appropriate to meet changing needs and requirements, while applying PMO methodologies and program standards Plans, scripts and executes new business or new facility launches, including the workstreams of People, Systems, and Facility Readiness for large, complex facilities Provide guidance to detailed design, RFP development, and supplier selection processes Partner with construction team lead and contractors to incorporate detailed design into construction planning and automation integration Ability to utilize and manage tools like project scheduling, facility ramp-up plan, hiring/training tracker, testing scripts, and key process indicators to track progress of launch stability. Understands how to identify resources needed and assigns individual responsibilities to internal and external team members. Minimizes exposure and risk on programs through contingency planning and risk mitigation. Assigns program tasks and reviews the quality of support provided by the program team members. Manage indirect reports who will be participants on the program while still performing their day-to-day responsibilities in their home department. Manages program review meetings with team members to ensure work progresses as planned and as issues are identified, action plans are put in place to address in an appropriate time frame and escalate as appropriate. Communicate progress against the plan to team members, stakeholders, steering committee, and executives. Develop updates and charts for external customers to review program progress weekly/daily as needed. Partner with process owners, operators, and General Managers to fully understand impact of customer requirements or requests and the affect they would have on overall program planning Assist in determination and evaluation of operations best practices and coordinate their subsequent implementation. Provide expertise and guidance to resolve problems encountered during implementations. Support facility go-lives, conversions and/or retrofits as needed; ensure operational readiness to minimize downtime, productivity reductions, and accuracy issues. This includes analytics around staffing, dock door and equipment requirements. Ability to pull together solid content for each workstream to lead customers and internal operations through readiness checks and other workshops. Ability to utilize Powerpoint to communicate work order sequence, vendor activities, workstream readiness, risk/contingency planning and hiring/certification tracking Fully responsible for assigned programs, including both driving progress and ensuring deadlines and budget are met and keeping management informed of progress. Manage chang control so that as potential scope changes arise, they are each carefully analyzed, reviewed, and appropriately approved. Report program performance tracking that includes measurement against budgeted costs, operational revenue and profitability as defined in the overall business case. Support the recruiting, hiring, training, and coaching of management team members. Travel on short notice and possibly for extended periods of times. Oversee 1-3 direct reports as resource manager and provide quality assurance checks for all direct reports project loads. Other duties and special projects as requested.

What Experience and Education You Need :

Bachelor's Degree in Engineering, Operations, Project Management, or related field preferred 10 years of demonstrated Program Management experience with large, complex facility startups with refrigeration a plus 5 years of demonstrated implementation and vendor management required; familiarity with automation vendors and differences between key OEM's and integrators Demonstrated an understanding of functionality on WMS layer vs. WCS/WES layer Warehouse operations management experience desired, with proven examples of multiple go-live leadership Successful track record managing multiple high priority capital investment, customer implementations, and business strategy programs using project/program management methods and tools Experience with installing, testing, and commissioning distribution automation including but not limited to AS/RS, mini-load, robotics, and shuttle systems is preferred Project Management Professional (PMP) certification a plus Strong knowledge...

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity