Primary Responsibility:

Provide excellent service to our internal and external customers by providing Warehouse Management System (WMS) related training and support functions. Work with subject matter experts to prepare training for WMS conversions, implementations, and ongoing training needs. Work with stakeholders and subject matter experts to understand, define, and capture training requirements and propose appropriate learning strategies that successfully address the needs of the target audience and involve suitable training delivery modalities.

What You'll Do: Analyze, design, develop, and/or update on-demand courses and associated curricula for various warehouse management systems (WMS) using SAP Enable Now, Articulate 360, or other eLearning authoring software Coordinates, publishes, and maintains training courses for the Learning Management Systems (LMS - Cornerstone) and/or other content management systems; troubleshoots and solves issues Use instructional design expertise to develop effective, engaging, innovative and creative instructional materials that meet audience needs Applies project management, communication, and problem-solving skills in the design of all training projects to meet aggressive deadlines and manage multiple projects simultaneously Serves as backup administrator for the Learning Management System (LMS - Cornerstone) Applies project management, communication, and problem-solving skills in the design of all training projects to meet aggressive deadlines Manage the process for the training lifecycle, from initial analysis/inception through completion/delivery and evaluation using ADDIE, Kirkpatrick Model of Evaluation, etc. and/or Agile methodologies on multiple deliverables with aggressive timelines Edits instructional and supporting materials for grammar, clarity, consistency, and accuracy of content in a variety of formats including print, graphics, audio, and video to support online coursework and programs Compiles and analyzes evaluation data, registrations, and other metrics to determine participation rates, effectiveness of training, satisfaction measurements, and return on investment (ROI) Develops and designs cohesive real-world scenario-based curriculum handouts, guides, workbooks, and PowerPoints Develop, maintain, and document warehouse management system (WMS) and any related interfaces or ancillary systems processes and procedures Focuses on adult learning methodologies, presentation techniques, and course pacing

What You'll Need: At least 5 years of work-related experience as an Instructional Designer/eLearning Specialist/Technical Trainer including eLearning solutions, curriculum design, and/or on-demand courses Demonstrated experience in developing creative, innovative, and engaging learning materials Strong proficiency in MS Word with strong attention to detail Must be able to commit up to 40% plus travel when needed

What Could Set You Apart: Bachelor's degree in Education, Instructional Design, Technology, or a related field from an accredited college preferred Understanding of all operational warehouse roles, processes, and functions Experience using SAP Enable Now and Articulate 360 in the design and development of courses At least 5 years of technical training plus warehouse management system (WMS) experience preferred Strong proficiency in the use of Microsoft Office Suite and/or standard software applications typically used in a corporate office environment; Microsoft Suite (Word, PowerPoint, Excel, Outlook) experience required Experience in managing and prioritizing multiple projects and tasks Demonstrated knowledge of adult learning theory and instructional design Experience mentoring, coaching, and instructing adult learners Ability to demonstrate effective active listening, organizational, planning, critical thinking, and group facilitation skills Must be a team player with the ability to work independently at times and be accountabl for results Maintains an exceptionally positive attitude and models this extraordinary behavior always Experience training sessions through webinars using tools such as MS Teams Self-motivated and directed with keen attention to detail and the ability to follow up in a timely fashion Experience with Learning Management Systems (LMS) such as Cornerstone, and Adobe Prime; Learning Content Management Systems (LCMS); or Content Management Systems (CMS)

Physical Requirements:

The physical demands described below are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job Requires the ability to sit for long periods, with frequent interruptions Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending Requires manual dexterity with normal hand and finger movements for typical office work Talking, hearing, and seeing are important elements of completing assigned tasks May require travel by automobile and airplane for business May require a visit to a facility operating in temperatures at or below freezing May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 70 pounds Requires the use of various electronic tools Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes Requires the performance of work activities including reasoning, negotiating, instructing,...

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity