MV Municipal Coordinator

Augusta , Maine , United States | Administrative & Office Support | Full-time

Apply by: July 5, 2024

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Job Class Code: 7318

Grade: 18

Salary: $18.47-$24.72

Opening: June 21, 2024

Closing: July 5, 2024

Are you looking for a rewarding career with opportunity for advancement and weekends off? Do you enjoy contributing to a team and providing excellent customer service? If you thrive on quality and contributing to the safety of the roads in Maine, we want you on our team!!

Who are we?

The Secretary of State, Bureau of Motor Vehicles is seeking candidates for the position of MV Municipal Coordinator for the Municipal & Agent Services of Vehicle Services in Augusta, Maine. This is administrative work in training and monitoring the performance of municipal agents in the registration of motor vehicles. Work includes training town representatives to act as agents of the Secretary of State, conducting workshops and refresher training programs, writing procedure manuals, and conducting on-site reviews and taking appropriate corrective action. Work is performed under limited supervision. Statewide travel is required.

REPRESENTATIVE TASKS :

• Instructs, guides and advises municipal official in the laws, rules, and regulations, and procedures relating to motor vehicle registrations and titles in order to ensure agent performance meets established standards and authorizes agent certification and recertification.

• Conducts workshops and refresher training programs statewide in order to train agents and maintain agent proficiency in registration and title procedures by developing procedures manuals (workbooks) and PowerPoint presentations.

• Responds to inquiries from municipal officials and the public in order to provide information and answer questions concerning registration and excise tax procedures.

• Prepares forms and reports in order to keep administrators informed or program activities and effectiveness.

• Trains municipal offices on inventory control (validation stickers & license plates) and cash reporting requirements in order to ensure internal controls/methods are in place to avoid fraudulent reporting.

• Evaluates procedures, identifies program problems, and recommends new and revised procedures in order to improve program efficiency and operation. This is accomplished by assisting the MV Section Manager with determining municipal computer system business requirements; collaborates in order to establish and finalize system letter formats, wording, functionality, and system testing and training for system users.

• Writes and distributes memos, newsletters, and updated guidelines in order to inform agents of changes in laws, rules, regulations and procedures.

• Conducts on-site reviews in order to evaluate agent performance of registration activities, ensure procedures are followed correctly, advise agents of procedures, assists with unusual registration problems, take necessary corrective action, and/or recommend decertification.

  In order to be successful, you must have:

• Strong skills in Microsoft Office Suite including but not limited to PowerPoint, Word, and Outlook

• Experience conducting virtual trainings via Teams and Zoom

• Knowledge of motor vehicle registration procedures.

• Knowledge of applicable motor vehicle laws, rules, regulations, and policies.

• Ability to prepare and conduct training programs.

• Ability to determine compliance with fiscal and procedural reporting requirements.

• Ability to interpret laws, rules, and regulations.

• Ability to establish and maintain effective working relationships.

• Ability to communicate effectively.

• Ability to write clearly and effectively.

  MINIMUM REQUIREMENTS :

  A five (5) year combination of education, training, and/or experience in the application of motor vehicle laws, rules, and regulations and in the conduct of training.

For more information or questions, please contact:Jennifer Wilson (Jennifer.M.Wilson@maine.gov) or call (207) 624-9012.

Why join our team?

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays , 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($10,523.28-$12,380.40 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).

• Retirement Plan – The State of Maine contributes a percentage of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.

  State employees are eligible for an extensive and highly competitive benefits package (https://www.maine.gov/bhr/state-jobs/compensation-benefits) , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness (https://www.maine.gov/bhr/oeh/) .

  Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for part-time employment.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.