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Job ID89555

LocationAurora, Colorado

Full/Part TimeFull-Time

Regular/TemporaryRegular

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Why Work at Children's....

Here, it's different. Come join us. Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years. Here, the nation's brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist's outlook, a trailblazing spirit, and a celebrated history, we're making new strides every day. We've been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the best of the best pediatric hospitals with #1 rankings in Colorado and the region by U.S. News & World Report. As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties. Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat. That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through o A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it's different.

Job Overview

The Health Navigator serves as an intermediary between the health care system, social services and the community to facilitate access to services in support of families and assist in the obtainingof care and resources needed to maintain their health. Navigators reduce barriers that keep patients from getting timely treatment by identifying patient needs and directing them to sources of clinical, financial, or social support. The Health Navigator may be responsible for assessment, planning and referrals to appropriate resources. Role will mostly interact with families via phone or virtual modalities. Work primarily requires being on a computer or phone and includes documentation via Epic EMR, email communications and phone communications. This position will become part of the team of Asthma Health Navigators, which will work collaboratively to meet the needs of patients and families. This navigation role is tailored to asthma populations and will work with two different teams in a 50/50 time split. One of the teams is part of the Asthma Inpatient Navigation and the other team will be part of virtual Asthma Navigation in the outpatient setting.

Additional Information

Department Name: HP Community Health Job Status: Full-Time; 40 hours/week - eligible for benefits Shift: Monday - Friday

Qualifications

EDUCATION - High School Diploma or equivalent. EXPERIENCE - Minimum 3 years of experience assisting patients and families or other related healthcare/community experience that includes working with immigrant populations that communicate in languages other than English. Spanish speaker preferred. Knowledge of State social service agencies and community resources. Knowledge with various electronic documentation and reporting programs preferred. EQUIVALENCY - An Associate degree, in a related field, may substitute for the experience requirements on a year for year basis.

Responsibilities

POPULATION SPECIFIC CARE No direct patient care. ESSENTIAL FUNCTIONS An employee i this position may be called upon to do any or all the following essential functions. These examples do not include all the functions which the employee may be expected to perform. Assesses patient needs to customize appropriate internal and external resources. Assists families in community and home settings as determined by established algorithm to remove barriers related to access services. Refers families to clinical, social, and financial supports using an established algorithm to assess patient and family needs. Works with staff and providers to create a care plan and communicates with them regarding the status of referrals and outreach efforts. Works with individuals from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions.Builds family capacity to address health and social issues through education, care