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Job ID90303

LocationAurora, Colorado

Full/Part Time

Regular/TemporaryRegular

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Position Overview

A Front Row Seat to Innovation Patient Access Representatives are valued team members here at Children's Hospital Colorado! Our Patient Access Representatives play a crucial role in helping us deliver the best possible care to our young patients. If you're someone who is passionate about working with kids, and is detail-oriented with excellent communication skills, we want to hear from you! This position provides administrative support and high-level customer service support to patients, families, team members, providers and referring practices. Additional duties may include, but are not limited to, collecting copays; performing basic telephone triage duties; copying, scanning and/or filing various documents; and supporting insurance management f

Current Openings: Anschutz (Aurora) - Full-time days/evenings and PRN (as needed)

Annual Salary Range: $20.13 - $30.20 (based on hours worked and years of experience)/hourly wage Make an Impact Education - High School Diploma or equivalent Experience - One year of administrative and customer service experience in an office, clinical, or related setting. Equivalency - A relevant associate or bachelor's degree may substitute for the required experience on a year for year basis Job Highlights Provides patient support services which may include scheduling, registration, patient reception, patient check in/out and follow-up visit support. Supports health insurance management functions by collecting patient insurance information, documenting the patient's method of payment and/or collecting copays and other payments. May also include supporting referrals and pre-authorizations and benefits/eligibility determinations. Obtains and documents patient demographic information. Receives inbound and/or places outbound patient calls in order to schedule appointments or surgeries, complete registration functions and to route calls as appropriate. Performs data entry functions, including entering patient demographic information and patient updates in a medical records system. Conducts patient and family rounding to ensure patient's/family's comfort level. Provides a high level of customer service support and assistance to patients, families, physicians and other internal/external customers. Supports patient safety by adhering to all infection control policies and safety guidelines. Utilizes and remains up-to-date with department office operations and established policies and procedures.

Why Work with Us?

Total Rewards and Benefits Comprehensive benefits: medical, dental, vision insurance, life and disability insurance, 403b employer match (retirement savings), robust wellness program, including an education benefit to help you advance your caree Total Rewards package: Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April. Loan Repayment: Children's Hospital Colorado is a qualifying employer for the federal Public Service Loan Forgiveness Program (PSLF) Here, it's different At Children's Hospital Colorado, we know our stories are never ours and ours alone. It takes all of us, every role, to deliver the best possible care to each child and family we treat. That is why we build our teams toward a foundation of equityin access, advancement and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basi calling: to heal every child who comes through our doors. It is an ending we can only write together. Come write your story with us! Kids are Incredibly Different Apply to Join our Team Children's Hospital Colorado provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please note: If you require a reasonable accommodation to assist you with the recruitment process, reach out to ADA@childrenscolorado.org.

The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.