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Job ID87745

LocationAurora, Colorado

Full/Part TimePart-Time

Regular/TemporaryRegular

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Why Work at Children's....

Here, it's different. Come join us. Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years. Here, the nation's brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist's outlook, a trailblazing spirit, and a celebrated history, we're making new strides every day. We've been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the best of the best pediatric hospitals with #1 rankings in Colorado and the region by U.S. News & World Report. As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties. Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat. That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through o A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it's different.

Job Overview

The position requires expertise in bridge control, endpoints and all of the hardware as well as scheduling, routing, advanced trouble shooting for Children's Hospital Colorado MCEC. Implement quick fixes/workaround technical problems with excellent customer service. Experience with video conferencing and collaboration on a daily basis with the conference center team to provide support where needed. High level of incident problem solving with related hardware. Prioritize workflow based on urgency and client knowledg

Additional Information

Department: Medical Conferences and Education Hours per week: PRN (as needed) Shift: Varies, days/evenings. Weekends as needed for special events.

Qualifications

Required Skills High School Diploma or Equivalent 3 to 5 years of related experience Expert computer skills, moderate to high level experience with MS Office. and moderate to high level of skill with A/V production equipment. Experience in Audio/Visual design, production, and post- production. Network/hardware knowledge of videoconferencing, video production, management, business, and creative/design elements of instructional multimedia. Experience in video production, instructional design, A/V systems management, and technology integration. Preferred Skills Bachelors Degree in Media, Computer Applications, Business, or related field Excellent customer service, multiple task prioritization, analysis, and planning

Responsibilities

Population Specific Care No Direct Patient Care Audio-Visual knowledge: The position will assist presenters and clients with a solid working knowledge of audio-visual equipment and systems for setting up and supporting conferences, special events, and standing meetings for the MCEC. On occasion the position may serve to back up telehealth & video production equipment and programming operations. The result is client confidence in a knowledgeable staff to assist with the accurate coordination of presentation tools and audio-visual equipment a d systems. Cross training to support production and telemedicine operations increases the depth of service capabilities provided by the MCEC. Communication and customer service. Excellent verbal, written, and electronic communication skills with clients. Must be able to communicate on many levels with staff and clients of the MCEC. This position is an initial point of contact for all services of the MCEC. The results are fewer misunderstandings when scheduling the resources - of the Conference & Education Center by clients. Accurate and complete dissemination of information to clients, management and staff of the Conference & Education Center on client needs. Maintain Expert Level Knowledge on current industry standards, trends and