Communicate information/data to students, parents, staff, faculty, and reporting entities, including consulting with campus and external stakeholders. Research and retrieve data to respond to community requests.Facilitate and document quality assurance testing to evaluate current processes for improvement and efficiency and to monitor compliance and risk mitigation.Coordinate the exchange of information with the campus community consistent with federal and State law and educational policy.Participate in and support team and campus-related projects. Actively participate in meetings, training, and presentations.Troubleshoot customer inquiries, issues, and complaints (includes follow-up contact as needed). Provide training and data retrieval upon request from campus and external stakeholders.Verify accuracy of records. Enter and update electronic information, including updating and maintaining systems. Store and access paper and electronic documents.