Documentation Review: Support the analysis of existing system instructional documentation for enterprise business applications to determine if updates or creation of new content is necessary.Content Development (Update/Creation): Collaborate with other teammates, subject matter experts, eBITS technical professionals, and system users to gather information and insights necessary for creating accurate and relevant instructional materials.Quality Assurance Testing: Participate in system testing as assigned to ensure systems bug fixes and enhancements meet expected results.Technology Support/Knowledge Sharing: Provide frontline and operational support as needed for the business applications supported by eBITS .