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HCA Healthcare Clinical Care Coordinator in Austin, Texas

Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Clinical Care Coordinator today with St Davids Care Partners.

Benefits

St Davids Care Partners, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

  • Free counseling services and resources for emotional, physical and financial wellbeing

  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock

  • Family support through fertility and family building benefits with Progyny and adoption assistance.

  • Referral services for child, elder and pet care, home and auto repair, event planning and more

  • Consumer discounts through Abenity and Consumer Discounts

  • Retirement readiness, rollover assistance services and preferred banking partnerships

  • Education assistance (tuition, student loan, certification support, dependent scholarships)

  • Colleague recognition program

  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Come join our team as a(an) Clinical Care Coordinator. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

As the Clinical Care Coordinator, you will be accountable for ensuring a high standard of quality and coordination of care in support of a Clinically Integrated Network (CIN). You will monitor progress toward network goals, quality care gap management, transitions of care for identified populations, and care coordination to drive quality and cost outcomes for the attributed populations. You will support the CIN care coordination/care management initiatives, which may include outreaching, triaging, and providing care navigation for patients attributed to the CIN.

  • You will conduct outbound calls to patients recently discharged from the hospital or ER to ensure appropriate follow up with primary care providers

  • You will conduct outreach and follow up in regards to patients that are high and medium risk and gaps in care

  • You will complete a standard assessment for clinical, behavioral, and community needs, triage for additional support by licensed clinical staff, and complete referrals to additional resources as needed

  • You will provide patient education relative to navigating the health care system and community resources

  • You will collaborate with providers and practice teams to communicate patient needs and develop solutions to overcome barriers

  • You will collaborate with the payer system and payer Care Coordinators on specific patient care needs

  • You will support the efforts of providers and practice teams on office-based care delivery interventions

  • You will test and pilot new initiatives and work with leadership on refining processes, helping the CIN achieve contractual metrics

  • You will review reports from payers and assist the Director in the interpretation of the reports and actions needed

  • You will assist in the development, implementation and monitoring of CIN policies and procedures as they relate to value-based programs

What qualifications you will need:

Experience

  • 5 years of healthcare experience in primary care, care management/coordination, or other related field

  • Managed care understanding regarding value-based payer contract requirements

  • Great communication and phone skills

  • Some occasional travel may be required

Education

  • Associate’s degree or Vocational School graduate in Nursing Science

  • Certified Medical Assistant, or AMT Registered Medical Assistant

Licenses and Certifications

  • Licensed Vocational Nurse (LVN) license

  • Medical Assistant

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Clinical Care Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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