Job Information
Apple Commerce Localization Project Manager in Austin, Texas
Commerce Localization Project Manager
Austin,Texas,United States
Software and Services
The people here at Apple don’t just build products — they create the kind of wonder that has revolutionized entire industries! The diversity of those people and their ideas encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. The Services UI Localization team delivers high quality features to our customers worldwide, across Apple Media Products (App Store, Music, Video, Books, Podcasts, Fitness+, News), iCloud, Maps, Enterprise and Education, and Identity Management Services. Server engineering schedule is fast-paced, and our extensive scope provides self-motivated individuals with plenty of opportunities to work on highly visible projects to deliver an outstanding user experience across all platforms and markets. Commerce UI Localization Project Managers (LPMs) lead a wide variety of localization projects on iOS, iPadOS, macOS, tvOS, watchOS, visionOS, 3rd party platforms, and Web. They closely collaborate with cross-functional partners across Engineering, QA, Design, Product, Marketing, Legal, and more. Linguistic, technical, and interpersonal skills are key to successfully lead localization and QA efforts in 40+ languages simultaneously.
Description
End-to-end planning and management of localization projects to ensure timely deliveries of UI features with the highest quality. This process includes adhering to stringent security and confidentiality requirements while collaborating with both external and internal partners. Overseeing translation and QA tasks prioritization, responsible for creating detailed localization requirement documents such as mapping docs and test plans. Implementing first-hand before handing off to our lab testers to execute at scale. Collaborating across localization teams to create and maintain glossaries and reference materials to ensure consistency across our ecosystem (software, marketing, support…). Partnering with cross-functional teams across multiple time zones to identify the best localization strategies around new and current brands. Contributing to project kick-offs and quality analysis meetings by communicating project timelines, resources and risk management, content needs for validation, on-device testing, and localization sign-off across multiple platforms. Tracking, addressing, and escalating issues while proactively managing risk and effectively communicating status throughout the development cycles. Acting as the primary point of escalation for queries from translators, testers, and localization peers. Providing them with ongoing localization QA support and feedback. Identifying gaps or inefficiencies in tools and processes in order to drive continuous improvements. Implementing and fostering globalization/internationalization/localization standard processes.
Minimum Qualifications
Bachelors degree or equivalent experience.
Exceptional verbal and written communication skills to work with cross-functional partners.
3-5 years solid hands-on experience in localization project management and localization quality testing.
Technical understanding of software development and QA cycles.
Hands-on experience with localization CMS, CAT/MT/ML, tasks and resources management tools, and bug tracking systems.
Key Qualifications
Preferred Qualifications
Strong familiarity with Apple ecosystem (hardware, software, and services).
Native-level proficiency in another language besides English and inclusive knowledge of other cultural norms.
Familiarity with QA automation scripts and protocols.
Familiarity with internationalization standards such as Unicode and CLDR.
Experience developing in Swift and Python or other programming languages such as JavaScript, C++, Swift, or Xcode.
Education & Experience
Additional Requirements
- Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)
Apple Footer
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .
Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .
Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.
Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .
Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .
Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .
Apple
-
- Apple Jobs