Position Description: During the ten-week Open Enrollment period from November 1 to January 15, the Prosper Health Coverage Program hires a team of on-site temporary staff to help community members enroll in affordable health insurance through the federal Marketplace. A key position on the team is the Health Insurance Enrollment Specialist. The team of Enrollment Specialists will work together to enroll community members in affordable health insurance plans. Paid training is provided. Knowledge of health insurance experience is a plus but is not required.  The timeline for this position is June 2024 to December 2024, with an opportunity to transition to a part-time or full-time temporary position on our tax team from January to April 2025 for those who are interested and meet necessary qualifications.

Primary Duties/Responsibilities:

• Provide on-site client assistance and support in person and by phone

• Help clients quickly and accurately enroll in Marketplace health insurance

• Educate clients on the Marketplace application, health coverage terminology, and plan options

• Follow privacy procedures to protect clients’ personally identifiable information

• Other duties as assigned

  Minimum Requirements:

• Strong customer service skills

• Ability to provide empathetic and trauma-informed services

• Ability to be flexible, learn quickly, and multi-task

• Accurate, efficient, and detail-oriented

• Proficiency using standard office computer programs and databases

• Comfortable working in a fast-paced environment

  Compensation

  $19.00/hour

  This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

  Foundation Communities provides an excellent benefits package including employer paid health benefits, 401(k) investment opportunity, Employee Assistance Program, paid vacation, holiday, and sick time.

  Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.

  Employee Signature: _                       Date: __

  Print Name: __

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