Enterprise System Engineer, Major Accounts

Austin,Texas,United States

Sales and Business Development

The people here at Apple don’t just create products - they create the kind of wonder that’s revolutionized entire industries! It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Our technical sales team, is in many ways, the face of Apple to our largest customers. Our Enterprise customers need to know that with their significant investments in our technologies, everything’s going to work as promised. We are the ones who make believers out of them. We solve technical and business problems to ensure success for both Apple and its customers. We provide technical sales consulting with a goal of transforming the way people work.

Description

We are trusted advisors on the Apple ecosystem, working multi-functionally to drive business transformation and Apple platform adoption. We deeply understand our customers’ business and technical ambitions. We help remove technical barriers and friction points, and enhance customer readiness for our platform. We create new standard methodologies and share them. Apple doesn’t cut corners, in products or in business. You bring the highest level of integrity, honesty, and accountability in all that you do, every single day. You are a trusted advisor who does what you say you’ll do – and always does what’s best for Apple. The ideal Enterprise Systems Engineer brings unmatched expertise and delivers a variety of Apple planning, architecture, and sustaining activities such as: - Software update management and patch distribution - Hardware lifecycle testing, validation, and change control - Consulting on Device management policy design, testing, and implementation - Security systems architecture, implementation, and compliance - Cloud based Identity Provider (Okta, MSFT Entra, Google) Integration - Drive Pilots and POCs - Keeping up with emerging technologies, such as AI and Machine Learning - A multifaceted presenter who can effectively convey product and technical information in a relatable way to executive and technical audiences alike.

Minimum Qualifications

• You have a Bachelor’s degree or equivalent experience.

• Candidates will have strong technical backgrounds and be able to explain complex problems in simplified terms, tailored to their audience, at all levels of the business

• Adeptly articulate the benefits of modern deployment methods to your customers and describe the nuances of deploying and managing the Apple platform in large organizations. You are familiar with the features and capabilities of top 3rd party management vendors and are able to demonstrate recommended deployment workflows using MDM and ABM for device enrollment, configuration and app distribution, or equivalent experience in competitive platforms.

• Ability to articulate Apple’s position on Security and Privacy and realize the benefits of security that is built in, not bolted on, or equivalent experience in competitive platforms.

• Track record advising on technical business transformation solutions for large enterprises or validated experience in a consultative pre-sales engineering role

• Ability to communicate and collaborate effectively at all organizational levels

• Must excel in written communication, virtual and in-person presentation skills

• Able to see what’s ahead and identify trends that will be necessary for growth within our customers environment

• 25%-50% domestic travel

Key Qualifications

Preferred Qualifications

• Experience with evaluating sophisticated IT enterprise environments (Deployment, Security, SSO, Zero Trust)

• Comprehensive understanding of network services and protocols such as TCP/IP, BGP, DMVPN, IPSEC Expert level understanding and practical knowledge of network design for large scale WAN environments demonstrating cellular connectivity

• You have experience advising on technical business transformation solutions for large enterprises or at least 5 years of experience in a consultative pre-sales engineering role

• Familiarity with Apple’s App development tools and the advantages they bring to large organizations demonstrating mobility for business transformation. Confidently explain the advantages of deploying platform specific apps for business and can appropriately guide customers through the best route to development (build/buy/partner) for a given use case.

• Experience in Python scripting, Generative AI with Large Language Models, and cyber security.

• Experience in a highly regulated environment (such as healthcare, government, or financial services)

Education & Experience

Additional Requirements

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

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