Front Desk Agent / Night Audit

Searching for a positive work environment, employee benefits, and free hotel room stays? Come work for the Hyatt Place Austin Downtown where you'll have the opportunity to thrive!

Hyatt Place

Hyatt Place Austin Downtown

US - TX - Austin

Summary

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What You'll Do

• A Gallery Night Auditor will assist guests efficiently, courteously, and professionally in all front desk related functions

• Provide excellent guest service

• Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds

• Consistently follow all credit, cash-handling, and accounting procedures

• Run various audits and reports and record all revenues and statistics accurately

• Read, analyze, interpret, and effectively explain items such as common reports, guest folios and emergency procedures

• Maintain privacy and confidentiality of all guest and hotel information

• Effectively respond to and resolve guest concerns or complaints

• Perform other duties as assigned

What You Will Bring

• A Night Auditor will have a passion for customer service

• Ability to work independently while supporting hotel operations

• Strong attention to detail and organization skills

• Previous hospitality experience is preferred, but not required

• A willingness to work nights, weekends, and holidays as necessary

• The ability to lift, carry, or otherwise move up to 10 lbs. regularly and the ability to stand for long periods of time

Benefits

• Daily Pay option

• Day 1 Medical, Dental and Vision insurance

• Vacation/Paid Time Off (PTO) with rollover

• Complimentary wellness tools

• Unlimited referral bonuses

• 401(k) with company match

• Hostcare Resources healthcare concierge

• Leadership development

• Tuition reimbursement

• Discounts on hotel rooms, dining, and other travel/entertainment experiences

• Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

[This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.]{.small}

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