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HP Inc. General Commercial Print Account Manager in Austin, Texas

Job Summary

  • This role is responsible for demonstrating in-depth product and industry knowledge, building relationships with key stakeholders, and understanding client requirements. The role manages leads, creates proposals and quotes utilizing technical expertise, and collaborates with the client and internal teams to design customized solutions. The role contributes to sales forecasting, resolves client issues, and trains junior team members to improve their consultative selling skills.

Responsibilities

  • Demonstrates a deep understanding of the organization's products or services, as well as the industry to effectively position the offerings and articulate their value to potential clients.

  • Engages with key stakeholders within client organizations, including executives and decision-makers, to build relationships and ensure satisfaction with the organization's offerings.

  • Engages with clients to design customized solutions for their unique business needs in collaboration with product experts and engineers.

  • Prepares customized proposals and quotes for clients, including pricing, terms, and contract details to drive revenue growth for the organization.

  • Collaborates with external partners to enhance sales opportunities and deliver value to clients.

  • Attends industry events, trade shows, and conferences to expand the network and build relationships with potential clients, partners, and industry influencers.

  • Captures leads and ensures their proper assignment and follow-up to drive the sales pipeline in collaboration with internal teams.

  • Acts as a point of contact for resolving client issues and concerns, working closely with customer support or service teams to ensure prompt and effective resolution.

  • Stays up to date with industry trends, sales techniques, and product knowledge through ongoing training and professional development.

Education & Experience Recommended

  • Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

  • Typically has 7-10 years of work experience, preferably in technical selling, consultative selling, account management, or a related field.

Preferred Certifications

NA

Knowledge & Skills

  • Balancing (Ledger/Billing)

  • Business Development

  • Business To Business

  • Customer Relationship Management

  • Demonstration Skills

  • Enterprise Sales

  • Marketing

  • Merchandising

  • Outbound Calls

  • Presales

  • Product Demonstration

  • Product Knowledge

  • Sales Engineering

  • Sales Process

  • Sales Prospecting

  • Selling Techniques

  • Solution Selling

  • Technical Sales

  • Value Propositions

  • Wireless Sales

Cross-Org Skills

  • Effective Communication

  • Results Orientation

  • Learning Agility

  • Digital Fluency

  • Customer Centricity

Impact & Scope

  • Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

  • Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer

  • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Equal Opportunity Employer (EEO):

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

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